i2O provides a suite of smart network solutions to help water utilities respond to the challenges created by an increasing and urbanising population, more extreme weather events, ageing infrastructure, more demanding customers and constraints on expenditure. More than 100 utilities in over 35 countries around the world have installed i2O solutions since the company was founded in 2005; reducing leaks, bursts, energy and operating costs, extending asset life, improving customer service, and achieving return on investment within 12 months. i2O is headquartered in Southampton, UK and has offices in Malaysia, Colombia and Dubai. The company is led by an experienced and knowledgeable team and is backed by major long-term investors.
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- Business Type:
- Software vendor
- Industry Type:
- Water Utilities
- Market Focus:
- Globally (various continents)
- Year Founded:
Clients choose i2O for 4 main reasons
Our solutions’ hardware and software is of high quality. i2O has globally recognised ISO standards in quality 9001, environment 14001 and security 27001. Hardware is accurate, robust and reliable. Software is enterprise grade. We provide the most useful data and extract the most value from it. We control network pressures smoothly and accurately.
We don’t just sell clients product and then leave them to struggle; we provide an ongoing service that helps them ensure that they get the most out of our solutions. We train clients to use our solutions and update them on new functionality. We provide Technical Support in client office hours in multiple languages. Software service uptime is 99.9%. Client satisfaction with our Technical Support is >95%.
Innovation & continuous improvement
We work in partnership with our clients to bring new solutions to market, and are restless in improving existing solutions. We invest heavily in new product development. We are a thought leader in smart networks.
Lowest lifetime cost
Our solutions have the lowest lifetime cost and deliver a Return On Investment well within regulatory periods, periods of office, and in many cases in less than 1 year. Hardware is easy to install, costs are competitive, battery life is maximised, and maintenance requirements are minimised. Clients do not need to spend time or money on IT infrastructure, its maintenance and security, or patching and updating software.