IMSM has grown to become an international market leader in supporting organisations to gain ISO certification. We have helped over 10,000 businesses achieve international standards, across a wide range of business sectors. We have offices in 20 countries, and can draw on a wealth of experience to help your business. IMSM are leading ISO specialists. We deliver high quality ISO consultancy services and standards to organisations of all sizes, from all sectors, all over the world. As an organisation we work towards a common goal: to consistently deliver to our clients world class ISO consultation, reinforced by adherence to our IMSM Mission Vision and Values 2016.
- Business Type:
- Consulting firm
- Industry Type:
- Market Focus:
- Globally (various continents)
- Year Founded:
- $1,000,000 US - $10,000,000 US
To deliver high quality ISO consultancy services and standards to organisations of all sizes and sectors internationally.
To be recognised as a leading, cost-effective, provider of high quality ISO consultancy and advice internationally. To be widely respected throughout industry for our commitment to assist our clients with our continuous improvement ethos.
- We are helpful and courteous to customers and our team is dedicated to delivering excellent service.
- We strive for a culture of continuous improvement reviewing and improving our work to add value.
- We are environmentally aware and minimise our adverse impact on global resources.
- We constructively review client and staff feedback in order to strive to reach our full potential and consistently deliver excellent service.
- Our staff are encouraged to be open and honest, empowered and developed to allow everyone to meet their full potential.
- We are committed to excellence through the systematic and disciplined management of our operations.
In 2015 IMSM were awarded Recognised for Excellence 5* as a result of ongoing commitment to business excellence and quality, the highest an organisation can achieve. The European Foundation for Quality Management (EFQM) awarded IMSM the Recognised for Excellence 4* for the first time in 2010. Internationally acknowledged as a mark of excellence and quality, this reinforces IMSM’s continual commitment to the achievement and delivery of a first class service, every time. Find out more about our company’s memberships.
Living and breathing quality standards means that we focus on our customers and how we can offer great customer service. This is at the heart of our commitment to operating a fixed fee, flexible approach to ISOs as we believe this allows companies of all sizes and in all sectors to start their ISO journey in a low risk way. Find out more about what makes IMSM the right choice of ISO partner and our worldwide locations.