Kelda Water Services (KWS)

Kelda Water Services (KWS) is a leading water and waste water contract operations company, delivering large scale and long term infrastructure solutions throughout England, Scotland, Wales and Ireland. KWS`s success comes from being part of Kelda Group - owner of Yorkshire Water, one of the UK`s leading water and waste water companies and Loop, an award winning billing and customer contact centre.

Company details

Western House, Halifax Road , Bradford , BD6 2SZ United Kingdom

Locations Served

Business Type:
Service provider
Industry Type:
Water and Wastewater
Market Focus:
Nationally (across the country)

This company also provides solutions for other industrial applications.
Please, visit the following links for more info:

Kelda Water Services (KWS) is a leading water and waste water contract operations company, delivering large scale and long term infrastructure solutions throughout England, Scotland, Wales and Ireland.

KWS's success comes from being part of Kelda Group - owner of Yorkshire Water, one of the UK's leading water and waste water companies and Loop, an award winning billing and customer contact centre. Kelda Group has for many years set the industry benchmark in:

    Innovation and technology
    Operational efficiency
    Asset and capital programme management
    Customer service excellence

KWS has in excess of 200 staff delivering contracts that add real value to the public utilities and government organisations that form our valued client base:

    The Ministry of Defence - our £1 billion contract supports nearly 1100 MOD sites across England and Wales with water and waste water services
    Northern Ireland Water - we produce nearly 50% of Northern Ireland's drinking water
    Scottish Water - we provide innovative waste water solutions across the North East of Scotland

Our UK wide operations are set up as companies in their own right to support the very specific and differing needs of our clients.

KWS has also more recently successfully established itself within the renewable energy sector. Firstly, we are supporting Kelda Group to meet its renewable energy aspiration through the development of wind energy and anaerobic digestion projects that support the energy needs of Yorkshire Water and KWS sites across the UK.

We are also working with a number of local authorities to develop anaerobic digestion solutions to recycle household waste avoiding costly and unsustainable landfilling.

To find out more about the services we can offer you visit our services section.

Working in natural partnerships

We believe that in order to deliver market leading services, working in partnership needs to be at the heart of everything we do - this means working in a truly collaborative way with our clients and working with the very best contract partners so that we in-turn deliver the very best outcomes for our clients.

'Natural partnerships is at the heart of everything we do'.

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A new approach

In 2011, the Kelda Group launched a new vision - 'Taking responsibility for the water environment for good' which was the first time that all companies within the Kelda Group had come together to work towards one common goal. This move was particularly significant, representing a much more joined up approach to how we run our business whilst putting us in the best position possible to meet the challenges that we face.
Fundamentally our new vision recognises the importance of water as a precious resource and our desire to look after this valuable product from source to sea. Whilst we are proud of our previous achievements we know that we can't stand still if we are to continue to deliver excellence in customer service as well as further improvements in water quality and environmental performance.

We believe that the long term sustainability of water is fundamental to the long term sustainability of our business. The world around us is changing and we must adapt our thinking and our processes so that we can meet the growing demand for water and waste water services, provide even better value for money for our customers and meet the challenges presented by climate change.

Our new vision takes a very long term view of how we operate our business, looking at how we manage water and waste water treatment both now and in the future and the water environment as a whole.

Within our vision you will find specific areas of focus:

  • Integrated water management
  • Water as a precious resource
  • Protecting vulnerable customers
  • Influencing our environmental performance