11 services found

Services

  • Field Service

    The mission of the LumaSense services organization is to deliver consistent value-added service so you can focus on your business. Our highly trained and dedicated Field Service Engineers (FSE’s) are ready to partner with you to deliver the right sensing solutions with the best performance and longest-life.

  • Installation & Commissioning Services

    Installation & Commissioning Services

    Ensure the correct integration and deployment of our solutions with our extensive installation services. Our experienced team of Field Service Engineers will be available to support your organization's on‐site needs during installation, commissioning and training.

  • On-Site Infrared Survey Support Services

    On-Site Infrared Survey Support Services

    Our on-site Infrared Survey support services have been specifically designed to keep your systems performing with minimal downtime for the long-term. Depending on your assets, it is very important to monitor their temperatures on a monthly and/or quarterly basis.

  • On-Site Calibration and Repair

    A Field Service Engineer will come to you to inspect, test, maintain, and repair your equipment. On-site services include:On-site cleaning, Instrument testing and maintenance, Auxiliary system testing and maintenance, Corrective maintenance and repair, Installation of software upgrades.

  • On-Site Pulsar Preventative Solutions

    On-Site Pulsar Preventative Solutions

    Periodic maintenance of Pulsar systems is essential to ensure accurate temperature measurement and avoid costly shutdowns. Our E2T Pulsar support services are designed to keep your E2T Pulsar system performing with minimal downtime for the long-term. We can schedule to have an experienced and dedicated Field Service Engineer come out to your site to perform field commissioning and inspection. This includes troubleshooting and field verification of...

  • On-Site Quasar Preventative Solutions

    On-Site Quasar Preventative Solutions

    LumaSense Technologies, Inc. can schedule to have an experienced and dedicated Field Service Engineer come out to your site to perform field commissioning and inspection. This includes troubleshooting and field verification of calibration of your E2T Quasar Flare Monitoring Systems.

  • On-Site Blackbody Calibration Services

    On-Site Blackbody Calibration Services

    LumaSense Technologies, Inc. can schedule to have an experienced and dedicated Field Service Engineer come out to your site to perform the field commissioning and inspection. This includes troubleshooting and verification of calibration of various Mikron Blackbody Sources.

  • Factory Service

    LumaSense knows how critical our products are to your business. We offer a wide range of services including calibration, preventative maintenance, repair, extended warranties, and spare parts to keep your assets accurate and reliable for the long-term.

  • Factory Calibration Services

    Factory Calibration Services

    We know your LumaSense equipment plays a critical role on your process and research.  Precision is imperative so we’ve established a fully equipped, expertly staffed laboratory for performing calibrations that meet national standards on all makes (MIKRON, IMPAC, E2T, Avio, LUXTRON, SmartDGA®, INNOVA, and ANDROS) of LumaSense infrared temperature and gas sensing equipment.

  • Factory Repair Services

    Factory Repair Services

    A full range of repair and maintenance services are available for all LumaSense products. Completed by our rigorously trained and highly experienced technicians, we provide repairs with quick turnaround.

  • Spare Parts & Units

    Spare Parts & Units

    Don’t risk prolonged downtime simply because parts are not available on-hand. Your instrument and its parts are highly sophisticated units produced to your specifications. Adding additional units to the initial production run is much less costly than reproducing those units later.

  • LumaServ Maintenance Agreement

    LumaServ Maintenance Agreement

    LumaSense offers maintenance agreements that combine a variety of our factory services and field services tailored to meet your specific support needs.

  • Specialty Services

    Specialty Services

    Sometimes you need customized training, whether it’s a challenging, highly specialized application or just a matter of convenience and scheduling. For those situations, LumaSense offers specialty services, consulting and custom training.

  • Customer Support

    Customer Support

    Our goal is to ensure that your LumaSense equipment is performing as expected to meet your business goals.  Customer care is our top priority.  When you are unsure, just give us a call.  We are always glad to help.