Mackay Communications, Inc. has been on the forefront of the communications and marine equipment industry. We are committed to delivering commercial and governmental mariners and offshore customers with a comprehensive line of high quality electronic navigation, below-decks and communications equipment complete with satellite airtime. Our Mackay World Service Division offers responsive equipment service 24 hours a day, 7 days a week, coordinating service at appropriate U.S. ports or arranging repairs through one of 90 international agencies in order to keep vessels operating in the most expeditious timeframe. Periodic required inspections, certifications service and maintenance contracts that include consolidated equipment repair review, are also available.

Company details

3691 Trust Drive , Raleigh , North Carolina 27616-2955 USA

Locations Served

Business Type:
Technology
Industry Type:
Communications / Telecom / Datacom
Market Focus:
Globally (various continents)

Brief History:

The origin of Mackay Communications stem back to 1884, when John Mackay founded the Commercial Cable Company; operating a network of telegraph and transatlantic cables through the 1920’s.  In 1925, the company expanded into radio communications and evolved into a large multinational company, which was ultimately acquired by ITT in 1940.

Mackay was divested in 1987 and became Mackay Communications, Inc., a privately held company, headquartered in Raleigh, NC, USA, with wholly-owned sales & service operations in 15 U.S. ports and eleven (11) strategic international locations . Mackay’s Marine World Service group extends its coordination network of global service with over 90 agencies worldwide.

Mackay Communications Today:

Mackay’s mission is to provide the most comprehensive and cutting edge product portfolio, competitive pricing, and client-centered maritime electronics equipment sales and service, and terrestrial satellite communications packages, to commercial, governmental, energy, and private industries worldwide. 

We serve our customers via direct sales, project integration teams, on-demand and contractual service & maintenance, and industry-specific groups.  Mackay’s dedicated divisions and teams include Mackay Marine (Direct & OTC Sales, and Project Management Group), Marine World Service (24/7 maritime service, Cobham/Thrane Regional Workshops & Onboard Service Centers), Mackay Government Group, and Mackay Satellite.  

In order to offer our wide range of clients a full breadth of products, Mackay partners with leading and specialized maritime equipment manufacturers, representing over 50 electronic equipment suppliers.  Our comprehensive line includes high quality electronics for below-decks, navigation, communications, and safety & security applications.  Mackay offers satellite products for marine and land-mobile applications to commercial, private, and government sectors.  Visit www.mackaysatellite.com for our complete line of satellite equipment & airtime options.

Mackay coordinates global maritime repair service on every class and size of vessel 24/7 via our Mackay World Service team.  We’re certified to provide authorized service on all major brands, with the technical expertise to service most all electronic marine products. In addition to “On-Demand Service”, periodic required inspections, certifications service, and maintenance contracts (including consolidated equipment repair review), are also available.  Our goal is to keep vessels operating in the most expeditious timeframe with cost-efficient service solutions.

Our Marine Service Technicians receive regular training to stay current on existing and new product specifications, and regulatory requirements.  Mackay is committed to providing top-notch, efficient and cost-conscious marine service personnel, whose expertise is evident, in part, by the longevity of Mackay’s Marine Technician's experience; currently averaging 10 years.

Mackay Communications' long history of experience and partnerships enhance our ability to offer customers the most advanced product solutions in the market today; coupled with our dedicated service team, we're committed to keeping your operations running efficiently from any of Mackay’s strategic locations or network of collaborative global agents.

When it comes to one-stop, worldwide electronic equipment, satellite networking, and quality service capabilities, for marine, offshore, and land-mobile applications, the company to rely on is Mackay Communications, Inc.