Mason`s Saw is the newest Mahindra dealer serving all of southern California! We have been servicing the professional landscaper since 1982. While we have grown thanks to you, we are still family-owned.
Our mission is to be, and to be recognized as, the premier provider of commercial landscape equipment, supplies and repair services in southern California.
We are committed to:
The highest integrity,
The quality of our products and services,
Excellence in our people and
The financial strength of our company.
How are we achieving this mission?
1. Service: Founded on it, succeeding because of it
a. Not necessarily the wrench kind, but we’re great at that too!
b. Customer Service
i. Knowledgeable staff, getting you the right answer the first time
ii. Large parts inventory, less downtime
2. Customer Focus
a. Continual process improvement: reduces customer downtime
b. We’re there when you need us Mon thru Fri 7-5, Saturday 7-3
a. Extensive use of technology
i. Computer for each shop technician: electronic parts look-up, work orders
ii. Barcodes and Bin locations for more efficient parts delivery
iii. Cellular-based laptops on trucks for sales and field service staff
b. On-Site Field Service for weekly preventative maintenance
i. Customer personnel more productive
ii. Greater uptime
iii. Cost savings