OMEGA has grown from manufacturing a single product line of thermocouples to an established global leader in the technical marketplace, offering more than 100,000 state-of-the-art products for measurement and control of temperature, humidity, pressure, strain, force, flow, level, pH and conductivity. OMEGA also provides customers with a complete line of data acquisition, electric heating and custom engineered products. For the past three decades our handbooks have served as valuable reference tools for engineers around the world. And though we are an established direct-marketing pioneer, our people, facilities and superior client services go well beyond the OMEGA handbooks. It is our commitment to quality instrumentation and exceptional customer service that has remained the cornerstone of our success. OMEGA´s priority is clear. Our facilities exist to `facilitate` solutions to your needs.
Many OMEGA products feature warranties beyond industry standards. It's our way of saying, 'Thank you for choosing OMEGA'. OMEGA stands behind its products 100% because OMEGA products stand up to your expectations. Our precision engineering and manufacturing ensure that your process will run smoothly with our equipment. The standard and extended (OMEGACARE®) warranty service programs we offer guarantee our claims of quality. And, in the event you require any repairs, with OMEGA's Loaner Program we may be able to send you a replacement product at no cost, while yours is being serviced.
Our commitment to maintaining the leading edge through research development and state-of-the art manufacturing keeps OMEGA firmly at the forefront of technology. OMEGA's Development and Engineering Center (ODEC), located on the Connecticut campus, is home to OMEGA's design and engineering laboratories. All product designs are tested and perfected here prior to marketing. This state-of-the-art facility houses OMEGA's metrology lab and other quality control facilities. The testing that takes place here assures that you receive the best products for your applications. Once an OMEGA product design is perfected and tested, stock production takes place at our Bridgeport, New Jersey, manufacturing plant. Located just 22 miles from Philadelphia, this site houses OMEGA's advanced OMEGACLAD® thermocouple wire production equipment along with a host of other computerized CNC milling machines, injection molding equipment, screw machines, braiders, extruders, punch presses and much, much more.
OMEGA shapes technology without forfeiting the human dimension. You can rely on OMEGA for unmatched custom engineering, technical assistance, control and courteous attention.
We believe in active versus reactive customer service. To complement our current business and manufacturing operations, which focus on the needs of our customers, OMEGA continues to strive toward new levels of quality by pursuing ISO 9001 standards. This systematic approach to quality strengthens OMEGA's competitive edge.
Our calibration services and quality control test center are trustworthy resources that help satisfy our customers' needs for accuracy, while the informative customer training seminars, 'Customer Days' are an OMEGA hallmark.
Fortified with manufacturing know-how and extensive warehousing around the world, OMEGA offers the most impressive lead times in the industry. Our sales representatives are able to swiftly dispatch your order through OMEGA's sophisticated, computerized inventory control system and provide instantaneous updates regarding orders, inventory, billing and information requests. Additionally, many of our Fortune 1000 accounts choose to place their OMEGA orders electronically with our automated Electronic Data Interchange (EDI) ordering system. At OMEGA, no request or order is too big or too small. Our exceptional sales and customer service representatives embrace the OMEGA credo of optimum proficiency without compromising quality.
We provide you the products that you need, when and where you need them. If you don't see what you need, let us design and build it for you! We put product information at your fingertips instantly with OMEGAfax. This on-demand publishing service allows OMEGA customers to receive detailed product descriptions, including pricing and specifications, directly on a fax machine, simply by using a touch-tone phone. This international service is accessible toll-free to U.S. and Canadian callers.
Professionalism and integrity go a long distance with OMEGA's toll-free technical, engineering, sales and customer service assistance. Each day, OMEGA receives thousands of inquiries from around the world. From a simple order for a basic thermometer to a unique request for a complex custom setup, OMEGA's degreed engineers are always ready to discuss special requirements to support your applications. Each call, whether a technical or order-related question, receives a timely response, thanks to OMEGA's efficient communications system.
Let OMEGA be your off-site engineer providing free, unlimited technical assistance. OMEGA's technical professionals also will suggest the right equipment for your unique applications and assemble complete systems, from sensor to software, for total process calls, measurement and control.
At OMEGA, we recognize that commitment to quality is the key to customer satisfaction and reaching new service levels. It is OMEGA's policy to provide basic products that meet the quality expectations of our customers in a timely manner and at a fair price. Our outlook for the future is to continue worldwide growth with growing locations, expanding product lines and enhanced service systems. Ongoing success and growth are dependent on our talented employees, suppliers and our customers, working together as a team through positive communication.
OMEGA has been certified as being in compliance with the requirements of ANSI/ASQC-Q91 for the design, manufacture and distribution of temperature, flow, pH, heating, data acquisition, pressure, environmental instruments and related process equipment, accessories, and custom assemblies, plus provision of calibration services and technical and scientific literature.
We strive to maintain the worldwide quality standards set forth by ISO (International Organization for Standardization) through employee training, rigorous internal auditing, structured and controlled documents, and all required elements as approved by BSI Management Systems, our international accredited registrar.
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is consistantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification. Our commitment to our customers worldwide includes CE labelled products for distribution within the European Union.
OMEGA's extensive world- wide inventory ensures off- the-shelf delivery. We have an unmatched record of getting you the products you need, when and where you need them; we'll even inventory specific products just for you. Many of the products that we sell we make in the U.S.A. in OMEGA's state-of-the-art manufacturing facilities.
At OMEGA, our philosophy is to offer quality products as well as complete systems.
Our selection of more than 100,000 products is unparalleled, but what's even more impressive is how they can be integrated into complete systems.
Whether your area of process measurement and control involves temperature, pressure, strain, data acquisition, pH, conductivity, flow and level or electric heaters, OMEGA has the products that are right for you!
Each engineering discipline has a corresponding specialty handbook published by engineers for engineers which contains complete information on OMEGA's product lines as well as extensive technical data to support almost any application!
Our extraordinary family of employees, comprised of individuals who represent the very best in their fields, contributes to the OMEGA distinction. The talent of each and every OMEGA employee is what makes our products and services stand out in the industry. Purchasing agents, technicians, scientists and engineers know they can trust OMEGA, because OMEGA hires only the most qualified people. The company takes great pride in its employees' professional growth, with a variety of on-going training and educational programs.
Our customers include some of the most prestigious corporations, institutions and governments around the world. They know that the OMEGA name on products, systems and our handbooks stands for unmatched quality and depend- ability! Here are a few examples of what they have to say: