Response Group

Response Group

Response Group is a leading provider of expert solutions to the water and wastewater treatment industry in Ireland and the UK. We have a proven track record of successfully delivering a wide range of projects from large scale municipal and industrial projects down to small scale domestic projects. Response Group currently operates more than 70 treatment plants and pumping stations around Ireland. Our Head Office is in Cork and UK office in Manchester.

Company details

Railway Road , Charleville , County Cork Ireland

Locations Served

Business Type:
Manufacturer
Industry Type:
Water and Wastewater
Market Focus:
Internationally (various countries)
Year Founded:
1998

History

Response Engineering Ltd. was formed in 1998 and is now established as one of Irelands’ leading Water and Wastewater Treatment Companies. Response specialises in the design, manufacture, supply, installation, commissioning, operation and maintenance of Water and Wastewater plants with all associated M&E, Civil & Environmental activities in Ireland and the UK. The Response Group Head Office is located in Charleville, Co. Cork and the UK office is in Manchester. Response has several regional offices throughout Ireland to provide a nationwide service.

Since its inception Response has built an unblemished record in the Water & Wastewater sector. Over €200m of work has been completed  to date and with an untarnished Health & Safety record.

With a projected  turnover of circa €25 Million in 2014 and profitable every year since incorporation, Response has a dedicated  staff of 100 who possess a deep understanding of the diverse needs of the municipal and industrial water and wastewater industry and is accustomed to managing the fluctuating volumes and types of waste that arise from treatment plants.

Service

Response Group can offer complete design services and plant construction including both civil engineering works and mechanical & electrical works carried out by our in-house staff. We offer customers a wide choice of plant options and types, as well as providing in-house services such as Design and Build (DB) and Design Build & Operate (DBO). In addition, our network of sites strategically located around the country enables our skilled workforce to respond rapidly to customer needs wherever they arise. All our engineers are fully qualified in their respective fields and are highly experienced. As a result we can offer our clients a seamless package at any stage of their project.

We know that water matters.

At Response Group, we have built our reputation on delivering excellent water treatment, waste water treatment and industrial effluent treatment solutions.

Industry, technology and climate change are all influencing the ways in which we manage our water, now and in the future. The relationship between the demands of our modern society and the resources on which we all depend is becoming increasingly fragile.

Irish organisations, and companies everywhere are evolving to accommodate rapid environmental change and we are showing every day how the services that people need can be provided whilst respecting our local and global environment. At a time when complying with an increasing amount of regulation is at the front of customers’ thoughts, our proven commitment to the highest standards of environmental sustainability and health and safety means that our partners can be confident when they put their faith in Response Group.

We exist to help you. That’s why our company is organised and run so that we can achieve our best. This means delivering results consistently, satisfying our customers daily and devising coherent and innovative answers to often complex problems. Response Engineering offer 'whole life' solutions in the provision and facilities management of water and wastewater treatment installations. We provide a service which ranges from feasibility studies, through detailed design and construction, to long term facilities management. We are experienced service providers in the undertaking of Design / Build and Design, Build & Operate contracts for the municipal, industrial and commercial sectors. Our extensive operational expertise allows us to offer a service in problem solving and process optimisation at existing plants.

In the environmental sector we have successfully designed, constructed and operated major municipal leachate treatment plants at municipal landfill sites.

At Response, nothing is more important to us than the Health & Safety of our own staff, sub-contractors, clients and the public.

Ensuring the highest possible standards of health and safety is a top priority in everything that we do – beginning at the design stage, working throughout the construction stage and continuing into the operation of plants and facilities.

We hold regular internal Health & Safety reviews, monitoring and effectively managing health and safety performance across our work. An on-going training process ensures that our staff have the skills they need for their roles and that those skills are up to date.

The attention that we pay to maintaining these standards is reflected in the excellent health and safety record we have on our projects and at our plants. The Accident Frequency Rate for Response Engineering is currently 0, meaning that literally nobody is safer than Response.

But we are not resting on our laurels. At Response, we take a proactive approach in order to continually improve our safety performance. Each year we review our incident records to identify improvements that can aid us maintain our Accident Frequency Rate at zero.

'Ensuring the highest possible standards of health and safety is a top priority in everything that we do.'

Water is our most precious resource. 

At Response, we are devoted to providing water treatment products and services that meet the most rigorous standards whilst safeguarding our environment locally and globally. Environmental sustainability is at the heart of our work.We know that our clients not only expect our products to comply fully with all relevant environmental legislation, but that they place a premium on environmental performance that goes beyond minimum standards. As regulation increases, looking to the future requires vision and planning.

At Response, we are working hard to make sure that we stay ahead of the curve so that our products and services remain amongst the best environmentally as well as delivering the best available results. 

Carbon Reduction Policy

Energy is a critical component in most organisation’s operations and one that has major cost implications. Working to reduce these costs can have a big impact on an organisation’s bottom line. Response is currently working towards ISO 50001 Energy Management System Accreditation, an international standard outlining the best management practices for achieving energy efficiency.

The benefits of ISO 50001 energy management

  • Identify and Manage the risks surrounding your future energy supply 
  • Measure and monitor energy use to identify where to improve efficiency 
  • Improve overall performance to cut energy consumption and bills
  • Reduce carbon emissions and meet government reduction targets
  • Demonstrate environmental credentials to increase tender opportunities

Throughout our industry, we have built a solid reputation for delivering high-quality, responsive services to our clients, business partners, and fellow employees. Our deep commitment to quality is a central focus of our operating philosophy. It is how we achieve client service and operational excellence that exceeds expectations.

Specifically, our approach to quality includes:

  • Providing superior value and quality work products and services on time, the first time.
  • Improving our quality management policies and processes to meet evolving needs.

As a result, we have a robust culture of quality, a strong base of repeat clients, and challenging new work across the markets we serve in Ireland and the UK. Response Group has established effective and efficient quality processes and management practices, which support continual improvement. Our Quality Management System complies with the requirements of EU standards and includes third-party certifications ISO 9001, 14001 and OHSAS 18001 from Certification Europe. Throughout Response Group, our work is supported by a strong culture of quality that emphasises the importance of individual commitment to the success of our clients, as well as our responsibility to our shareholders and society.