Rochester Midland Corporation (RMC)
Founded in 1888, Rochester Midland Corporation (RMC) is a leading manufacturer of specialty chemicals for food sanitation, industrial cleaning and water treatment as well as facility maintenance and restroom care programs. Our HACCP-based BrandGuard Program offers solutions to food manufacturers across all aspects of food safety including brand protection and sustainable solutions. Rochester Midland is the leader in Green Housekeeping and manufactures Enviro Care, an extensive line of environmentally preferable products for all markets, as well as many other bio-based products.
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- Business Type:
- Industry Type:
- Water Treatment
- Market Focus:
- Globally (various continents)
- Year Founded:
Rochester Midland Corporation (RMC) is a leading manufacturer of specialty chemicals for food sanitation, water treatment, legionella control, facility maintenance , restroom odor control, feminine bin services, and industrial cleaning.
Rochester Midland is the leader in Green Housekeeping and manufactures Enviro Care®, an extensive line of environmentally preferable products for all markets, as well as many other bio-based products.
RMC Water Energy programs for cooling towers, boilers and other closed loop programs save energy through improved heat transfer efficiency by removing existing deposits and preventing future deposits. The wastewater treatment programs increase water reuse, decrease solid waste and ensure compliance with wastewater discharge requirements.
Long involved with green initiatives and other sustainable efforts, RMC began formalization of its Sustainability efforts in 2010, with the publication of its first Sustainability Report. Rochester Midland is committed to developing sustainable solutions for health, productivity and the environment.
Rochester Midland Corporation has been a leader in the specialty chemical manufacturing industry since 1888 and has a pioneering position in the development of sustainable programs. We partner with our customers to provide integrated solutions to solve problems and help them reach their strategic business objectives and environmental goals.
Mission & Values - The standards by which RMC conducts business.
Sustainability - Corporate Sustainability information.
History - An industry leader since 1888.
Community - Dedicated to improving our communities and environment.
Rochester Midland Corporation is proud to be ISO 9001:2015 certified! RMC ISO Certificate
The scope of the Quality Management System (QMS) is the design, development and manufacturing of specialty chemicals and products for the food sanitation, industrial cleaning, water treatment, and institutional cleaning industries and applies to all operations, design and development activities, products, and services of Rochester Midland Corporation (RMC), including its wholly owned subsidiary in Canada, Rochester Midland Canada Corporation (RMCC).
What does ISO 9001:2015 mean to you, the Customer?
- Peace-of-mind that you’re doing business with an organization committed to customer satisfaction, quality products and services, reliability, and continual improvement.
- Our ability to consistently provide products and services that meet or exceed customer requirements.
- The certainty that our Quality Management System will identify and address quality concerns through documented corrective and preventive actions.
- The confidence that we review and address risks and opportunities to enhance our ability for desired outcomes.
About RMC’s Quality Management System:
Rochester Midland’s Quality Management System covers the key processes required to ensure consistency of our products and services within an environment of prevention and continual improvement. Quality assurance and quality control processes are established to ensure conformity of product specifications.
All employees are trained in the importance of meeting customer requirements. Where relevant, employees are trained to ensure compliance with applicable federal and state statutory and regulatory requirements. The quality policy and quality objectives are determined by the Executive Leadership Team and maintained by the President.
Rochester Midland Corporation is committed to our quality standards that have been developed and implemented throughout the corporation. These guiding standards are the foundation upon which RMC will strive to achieve customer delight by providing products and services that conform to the highest quality standards.
This commitment will be achieved through the maintenance and continual improvement of our quality management system.
RMC’s quality objectives are also the three key components of RMC’s Quality Policy, which are:
- Provide products and services to our customers that conform to the highest quality standards;
- Delight the customer;
- Promote and execute continual improvement
Ambition, ingenuity, and hard work marked the early growth of Rochester Midland Corporation. It began in 1888, when two men, Daniel N. Calkins and Clarence P. Crowell, purchased the Rochester, New York Agency of the Aromatic Disinfecting Company of Philadelphia, Pennsylvania, a company that supplied equipment and “disinfecting” fluid for restrooms. Under the new company name of Rochester Germicide Company, improvements in the system were made and expansion into manufacturing other products began.
By 1907, Rochester Germicide had opened sales offices in Boston, Toronto, Chicago, Pittsburgh, and Cleveland and was manufacturing and selling hand soaps, floor cleaners, disinfectants, and insecticides.
Over the next several decades Rochester Germicide's product line grew primarily through the needs of and ideas from its customers. The number of branch offices gradually expanded from the original six to include most of the major metropolitan areas throughout the United States.
In the early 1970’s, an active acquisition program began and numerous companies and janitor supply businesses throughout the United States were purchased. One of the most significant early purchases was the 1972 acquisition of Midland Laboratories, located in Dubuque, Iowa. Midland Laboratories was an established, well-respected firm in the Midwest United States, and the merger of the two companies gave Rochester Germicide an expanded small package line of chemical products as well as an even greater involvement with insecticides. Later, when Rochester Germicide was to change its company name, the name Midland would be included in the new title, significant of the important role Midland Laboratories had in the company’s growth.
To support the rapid expansion, in 1975 the company built a 70,000 square foot facility in Aurora, Illinois, to serve as both the manufacturing and distribution center for the Midwest, Southern and Western United States. Increased efforts in research and development during the 1970’s and early 1980’s allowed Rochester Germicide to add specialty chemical products for water treatment, industrial maintenance and food processing industries.
In October 1980, Rochester Germicide Company changed its name to Rochester Midland Corporation. The term “germicide” no longer identified the great diversification the company had undergone since its inception. In 1989 RMC replaced its existing Toronto manufacturing plant with a new 60,000 square foot production facility in nearby Oakville. The new building houses the headquarters for Rochester Midland Limited, which is responsible for the company’s Canadian operations.
In early 1991 Rochester Midland acquired Industrial Chemical Laboratories, a well-known and respected manufacturer of institutional and water treatment products serving sections of the Midwest and Northwest United States. This latest acquisition completed 20 years of extraordinary growth for the company.
RMC acquired Protecto, Inc. of Ontario, California in June, 2000. This leading manufacturer of toilet seat covers and other specialty papers was a valuable addition to the Rochester Midland’s Restroom Care program.
In 2010 we expanded water treatment capabilities in California with the acquisition of Aqua Pro Water Management, Inc. of Martinez, CA. Aqua Pro is a 16-year-old family owned business that services water treatment customers in California.
2011 was a busy year. RMC moved into new production facilities in Rochester and purchased a new production plant in Riverside, CA.
Today, Rochester Midland’s sales force spans the globe with technology far beyond that of the late 1800’s, drawing on the expertise and creative chemistry of its five distinct chemical programs. RMC is a multinational company whose vision is to help our customers achieve a higher level of cleanliness, productivity and environmental awareness. We work with our customers to help them deal with the increasing complexity of today’s regulatory compliance, whether it’s a food plant audit, legionella risk management or the evaluation of waste discharge.
The year 2018 marks the 130th anniversary of RMC’s founding - we are celebrating 130 years of clean. The company continues as a family-owned business, led by Harlan D. Calkins, Chairman, his son, H. Bradley Calkins, and his daughter, Kathy Lindahl, who are Co-CEOs.
One of RMC's core company values is community commitment. We support the communities where we live and work with participation in community programs to improve the lives of our fellow citizens. Our commitment includes employee and corporate donations of time, money and product.
Here are a few of the organizations we supported in the past year:
- United Way of Greater Rochester
- Big Brothers Big Sisters of Greater Rochester Area
- James P.B. Duffy School #12
- Red Cross Blood Drive
- Mercy Flight
- Toys for Tots
- Boy Scouts
- Daffodils for Cancer
- Rochester Philharmonic Orchestra
- Seneca Waterways Council, Boy Scouts of America
- The Humane Society of Greater Rochester at Lollypop Farm
In the past year our employees volunteered a total of 11,854 hours of time for community organizations.
RMC history is rich in initiatives regarding health, the environment and the bottom line. 2010 was a formative year for RMC in its involvement in the sustainability movement. After formally linking ourselves to the movement in 2008 by becoming a corporate partner with the Golisano Institute for Sustainability within the Rochester Institute of Technology (RIT), we began in earnest to formalize our processes.
Our leadership team believes in sustainability's importance to both our Company and to our customers and we have shifted to this focus in everything we do. Working with a local university, we created a sustainability training program. In 2013 we trained all of our sales people - globally. We intend to take this even further by offering the program to our customers to enable us to bring them to Rochester for sustainability certification as well.
Our formal Mission Statement calls for us to bring value to all of our stakeholders. We recognize these as our customers, our employees, our shareholders, and the communities in which we live and work. Our mission is well aligned with the 3 legs of sustainability. Please see our current Sustainability Report.
We offer programs to our customers that positively impact their profitability, their impact on the environment, the safety of humankind in general as well as our customers' employees, and that minimize energy and water usage. We have formalized a program whereby we work with our customers to identify areas of improvement that have such positive impact; we call these improvement goals joint process improvements (JPI). We are quantifying the financial and environmental impact from these initiatives.
RMC's efforts were noticed early as we were the focus of a television documentary highlighting our successes. Several of our customers, interviewed in the documentary, told of how RMC had impacted their efforts to be more sustainable. See the video on this page. Through our research efforts, we are creating new technologies that support our customers' own sustainability efforts. An example is the recent launch of solid product chemistries for water treatment purposes reducing water usage, freight fuel usage, labor involvement, and container manufacturing costs and waste. And we are continuing our strategy of developing products that can be certified green by a third party.
RMC practices and results bring value to our employees in ways that are also well aligned with the movement. Our safety focus and record has been exemplary. We providing training and programs for employees to help them advance their stations in life, that help them stay healthy, and that bring fulfillment for them while creating positive financial performance for RMC. And as the Company performs financially, employees are directly linked through profit sharing programs that have been in place for many years.
The communities around us are impacted via programs we run for underprivileged youth, through a leadership role in supporting the United Way, through donations made to multiple specific charities, time given to others by our leadership team and other employees, and through our adoption of a local elementary school in Rochester to advance the learning of hundreds of youngsters at a critical time in their education.
We practice full compliance with environmental and other regulations - both to the letter as well as the spirit of all rules - in our manufacturing, distribution, and use of our products.
We have created a strong base within the green and now sustainable movement through our long history, and have over the last few years taken this to new levels. We believe RMC is uniquely positioned to positively impact the movement and our long range plans will continue to capitalize on our strengths, knowledge and expertise to even higher levels with our customers.