Scalewatcher ENigMA

Scalewatcher ENigMA

Scalewatcher ENigMA

ENiGMA is an electronic descaler that is applied externally to the pipework or water treatment installation. Treatment is applied simply by wrapping a signal cable around the outside of a pipe to form a coil. A range of units is available to cover pipe sizes from 8 mm to 1250 mm. No cutting into the pipework or additional plumbing is required.

Company details

Unit 1-3 North Park Business Centre, Knowle , FAREHAM , PO17 5LJ United Kingdom
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Business Type:
Industry Type:
Water and Wastewater
Market Focus:
Nationally (across the country)
Year Founded:

The ENiGMA Electronic Descaler is produced by Environmental Treatment Concepts Ltd (ETC), a company that is in the forefront of the application of research into the ecological and economical treatment of hard water.

Many years of working with universities, water companies, industry and domestic users have given ETC unique specialist experience in using this technology to solve hard water problems.

ETC pioneered electronic water descaling in 1989. In 1990 ETC won the What’s New in Industry Award for services to British Industry. The company believes in continuous investment in research and development. ETC is an active Member of British Water. ETC was also a founder member of the UK Physical Water Conditioning Association (UKPWCA) which operated a strict code of conduct ensuring clients receive accurate advice and a high level of technical support

ETC does not merely sell equipment, it ensures that its customers receive a solution and the very best in technical support and advice.

The Philosophy of John Thompson
ETC owes much of its success to the passion and vision of its founder, John Thompson, an ex-naval engineer.  From small beginnings as a family firm in 1989 the company has expanded, in both staff and accommodation, to its current rural location.

John Thompson believes strongly that a personal service is of the highest importance, no matter who the client may be.  Consequently, 'selling boxes' is not in the company's remit and a friendly live voice is always at the end of the phone.

Not resting on his laurels, John Thompson is engaged in co-operative research to see how far the ETC product range can benefit the industrial and commercial communities whilst also addressing today's environmental issues.

Yala Fund Charity
In the aftermath of the 2004 Tsunami, ETC, through John and Bev Thompson, found itself involved in the regeneration of a part of Sri Lanka which had been badly affected.  Five years on, the initial involvement has evolved into an ongoing support via the Yala Fund charity.  The Company is proud and happy to be associated in this role.  Please click on the Link below to read more about this very worthwhile cause.