Servomex  - a Spectris Company

Servomex was founded in the United Kingdom in 1952 by three partners: Richard Steel, John Crockett and Ronald Mudie. Originally a manufacturer of electronic products including capacitor boxes, waveform generators and a successful range of mains (AC) voltage stabilizers/controllers, Servomex started the journey to today’s business when Richard Steel met Charles Munday, who was developing an advanced version of the paramagnetic oxygen sensor using a platinum feedback loop. Working together, the team manufactured a revolutionary Paramagnetic cell, designed for the accurate and stable measurement of percentage levels of oxygen. This landmark innovation became the basis for a business which has grown over 60 years to become today’s global leader in gas sensing. Our aim is to instill a positive business culture that empowers our staff to engage with our stakeholders in a manner that is honest, transparent and trusted the world over.

Company details

12300 Dairy Ashford Suite 400 , Sugar Land , TX 77478 USA

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Business Type:
Manufacturer
Industry Type:
Monitoring and Testing
Market Focus:
Globally (various continents)
Year Founded:
1952

This company also provides solutions for other industrial applications.
Please, visit the following links for more info:

Since we were founded in 1952, Servomex has placed good business practice as the cornerstone of our business.

We are committed to continuous improvement across all aspects of our manufacturing and management systems, from compliance with internationally-recognized business standards to global investment in staff development.

Our aim is to instill a positive business culture that empowers our staff to engage with our stakeholders in a manner that is honest, transparent and trusted the world over.

Servomex is part of Spectris plc, the productivity-enhancing instrumentation and controls company. Spectris is a leading supplier of productivity-enhancing instrumentation and controls. The Company’s products and technologies help customers to improve product quality and performance, improve core manufacturing processes, reduce downtime and wastage and reduce time to market. Its global customer base spans a diverse range of end user markets. Spectris operates across four business segments which reflect the applications and industries it serves: Materials Analysis, Test and Measurement, In-line Instrumentation and Industrial Controls. Headquartered in Egham, Surrey, United Kingdom, the Company employs approximately 8,300 people, with offices in more than 30 countries.

Servomex was founded in the United Kingdom in 1952 by three partners: Richard Steel, John Crockett and Ronald Mudie. Originally a manufacturer of electronic products including capacitor boxes, waveform generators and a successful range of mains (AC) voltage stabilizers/controllers, Servomex started the journey to today’s business when Richard Steel met Charles Munday, who was developing an advanced version of the paramagnetic oxygen sensor using a platinum feedback loop.

Working together, the team manufactured a revolutionary Paramagnetic cell, designed for the accurate and stable measurement of percentage levels of oxygen. This landmark innovation became the basis for a business which has grown over 60 years to become today’s global leader in gas sensing.

Since the incorporation of the sensor into the first Paramagnetic analyzer in 1961, Servomex's reputation steadily grew over the next 40 years.  Following the 1999 acquisition of the business by Spectris plc, a leading supplier of instrumentation and controls to global markets, Servomex has been transformed in the 21st century from respected innovator to world leader in gas analysis.

The company's pioneering approach to customer-focused sensing solutions has resulted in a series of landmark innovations, which includes the following world-firsts:

The solid electrolyte low-catalytic Zirconia cell
The SERVOTOUGH OxyExact process analyzer, unique for use in oxygen-enriched high pressure environments
The only true portable Paramagnetic oxygen analyzer
A truly accurate Thermal Conductivity sensor
The world’s smallest TDL laser monitor
It has established a global presence with the opening of business, service and systems engineering centers based in Shanghai, China; Houston, Texas; Zoetermeer, Netherlands; Mumbai, India; São Paulo, Brazil and Valley Point, Singapore. 

The company's technical and manufacturing edge has been maintained by the opening of a state-of-the-art Technical Center in Crowborough, UK in 2008, as well as acquisition and integration of the Contrôle Analytique and Delta F brands in 2007 and 2010 respectively; the Boston site of the latter is now a counterpart Servomex Technical Center with full manufacturing capability.  Finally, Servomex’s world-leading sensor range has been available under the fast-growing Hummingbird brand, launched to Medical and Industrial OEM customers in 2011.

It is Servomex’s policy to comply fully with all applicable export controls. Failure to comply can result in civil or criminal penalties, including but not limited to, fines, imprisonment, loss of export privileges, debarment, the revocation of previously approved licenses, seizure and forfeiture of goods.

The Company has an obligation to investigate and address reported concerns. Because of the fundamental importance of complying with all applicable export controls, employees who knowingly violate such controls, or this compliance policy, are subject to appropriate disciplinary action, up to and including possible discharge from employment.

Sound export control practices underscore our commitment to ethical business behavior and compliance with applicable laws and regulations.

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As a Spectris employee, all Servomex staff are expected to behave with honesty and integrity, and demonstrate appropriate business behavior with customers, suppliers, partners and colleagues.

Employees achieve this by practicing the five REACH values that determine how we behave and manage our business:

  • Restless Innovation
  • Empowerment
  • Absolute Integrity
  • Customer Focus
  • High Performance

By applying these values to every aspect of our work, Servomex employees make a difference to our performance every day - as individuals, as a company and as a group. 

The ethical standards we expect each employee to meet are set out in a Code of Business Ethics, shared with all group employees, which helps our team make every decision with absolute integrity.

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As Global Corporate Citizens we will put the most responsible practices at the center of the business. Our approach to Corporate Social Responsibility (CSR) is to align our values and behavior with the high expectations and needs of our stakeholders. Over recent years, Servomex has taken substantial voluntary steps on CSR and can demonstrate a leading position and excellence in areas such as the environment, health and safety, and diversity.

On health and safety, Servomex is one of a small minority of leading businesses who are certified to the internationally recognized health and safety management standard: BS OHSAS 18001.

Servomex is also certified to the internationally recognized environmentally environmental standard ISO14001. We consider sustainable development to be one of the most important challenges for the future. We deliver solutions on a daily basis that help our customers reduce global resource consumption and reduce the emissions of atmospheric pollution through the use of our products. One of our core business streams is to help our customers reduce their environmental impact. We are certified to the latest internationally recognized environmental standard ISO14001:2015.

We have also engaged with our local community for many years, for instance through our links with Beacon School, Crowborough and our apprenticeship programs.

We know our customers also demand environmentally compatible products and services and we are committed to fulfilling that demand through meeting requirements under the EU Directives on Waste Electrical and Electronic Equipment (WEEE) and Restriction of the use of Hazardous Substances in Electrical and Electronic Equipment (RoHS).

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Environment
Servomex was first certified to the International Environmental Management Standard ISO 14001 on August 19, 2004.  

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Health and Safety

Servomex was first certified to the International Occupational Health and Safety Management Standard BS OHSAS 18001 on May 21, 2009. Here is a copy of the Servomex Health and Safety Policy statement towards demonstrating our commitment to effective health and safety management. This has been adopted by all of our General Managers worldwide.

Servomex is dedicated to the design of high performance, reliable gas analysis solutions. We are committed to continuous investment in innovation, technology leadership and the incorporation of best practice at our UK and US Technical Centers, where our analyzers and sensors are manufactured to the very best technical and quality standards. 

Central to our manufacturing process is:

  • Flexibility and responsiveness 
  • Lean manufacturing principles
  • Continuous investment and skills training in our workforce, delivered through our Servomex Business System (SBS) team development program
  • Partnerships with key suppliers

Servomex's quality management systems are an integral part of our business and operate to comply with:

  • ISO 9001:2015
  • ISO 14001:2015
  • EN13980
  • ATEX quality requirements 

QA practices are applied at our UK and US Technical Centers from the time an order is placed, through design and development, to the shipment of the product.

This process means our customers can be confident that we are the 'reliable partner' to supply their gas analysis solution needs. Servomex is committed to providing excellence in the quality of both product and client support.

Servomex is committed to serving the global market. To do this we recognise the need for our products to conform to regional legislations regarding Health, Safety and the Environment.

Europe (EU)
The following European Directives have been applied to all products bearing the CE mark; LVD, EMC, RoHS II and for hazardous locations ATEX

LVD - EU Low Voltage Directive 2014/35/EU: The purpose of this Directive is to ensure that electrical equipment within it’s scope is safe to use and will not harm persons or the environment when properly installed and maintained and used in applications for which it was made.

EMC - EU Electromagnetic Compatibility Directive 2014/30/EU includes as essential requirements that equipment within its scope shall be so designed and manufactured to ensure that for:

Emissions: The electromagnetic disturbance generated does not exceed the level above which radio and telecommunications equipment or other equipment cannot operate as intended;

Immunity: It has a level of immunity to the electromagnetic disturbance to be expected in its intended use which allows it to operate without unacceptable degradation of its intended use.

RoHS II -EU Restriction of Hazardous Substances Directive 2011/65/EU aims to protect human health and the environment by restricting the use of certain hazardous substances in new equipment, such as lead-based solder.

The RoHS II Directive restricts the use of the following six substances in electrical equipment:

Lead
Mercury
Cadmium
Hexavalent chromium
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
An amendment to this directive will see the introduction of further restrictions in the use of the following four phthalates from July 2021;

bis(2-ethylhexyl) phthalate (DEHP)

butyl benzyl phthalate (BBP)

dibutyl phthalate (DBP)

diisobutyl phthalate (DIBP)

ATEX - EU ATEX Directive 2014/34/EU is an essential requirement for equipment and protective systems intended for use in potentially explosive atmospheres. The Directive defines the essential health and safety requirements and conformity assessment procedures, to be applied before products are placed on the EU market.

In addition the following regulations are required to comply with European law;

REACH
In accordance with European regulation 1907/2006 the European Chemical Agency (ECHA) publish a revised list of Substances of Very High Concern (SVHC) every six months.

Servomex have produced a number of REACH Customer information sheets, to provide information regarding the materials present inServomex products. The sheets are based on reasonable enquiry of our suppliers and represents our current knowledge. Information regarding the risks associated with the SVHC identified are based on;

(i) the intended use(s),

(ii) our current understanding of health and environmental risks associated with such use(s), obtained from information provided by the regulatory bodies as of the date the document was prepared,

(iii) certain assumptions regarding normal and expected exposure pathways and the frequency and extent of the exposure encountered duringthe use of this type of
product.

The following information is provided in accordance with Article 33 of the REACH Regulation (EC) No. 1907/2006 and is subject to change.

To obtain the latest information, click here.

WEEE II
The WEEE Directive, and UK regulations aim to minimize the environmental impact associated with the disposal of waste electrical and electronic equipment through promoting the recycling, recovery and re-use of included materials and components. Servomex products that fall within the scope of the WEEE Directive are already compliant, with the necessary recycling processes in place.

Product disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU

As indicated by the mark fixed to this product, it is considered to be within the scope of the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU.
This product is not intended for disposal in a municipal waste stream, but shall be submitted for material recovery and recycling in accordance with the local regulations implementing the WEEE Directive.
Additional advice and information on the disposal of this product in accordance with the requirements of the WEEE Directive can be obtained from:
Servomex Group Limited,
Jarvis Brook, Crowborough, 
East Sussex, TN6 3FB,
England
Tel: + 44 (0)1892 652181
Fax: +44 (0)1892 662253
Email: Europe_sales@servomex.com

Servomex products are not intended for use in private households. As a consequence, and in accordance with Article 13(2) of the Directive, the user is responsible for financing their disposal when they reach end of life.
All analyzers returned to the Servomex Group or one of its appointed agents for servicing, disposal, or any other purpose must be accompanied by a completed decontamination certificate.

Servomex and Spectris are fully committed to preventing slavery and human trafficking in their corporate activities, and strive to ensure that all their supply chains are free from these practices.

The actions in place to support this commitment include: supply chain verification and auditing, supplier certification, internal accountability based on our Code of Business Ethics, and training and awareness-raising for staff.

To download our Modern Slavery Statement - Click here