A member of the AMETEK Materials Analysis Division, SPECTRO is one of the worldwide leading suppliers of analytical instruments, employing optical emission and X-ray fluorescence spectrometry technology, used for the elemental analysis of materials in industry, research and academia.

Company details

Business Type:
Manufacturer
Industry Type:
Monitoring and Testing - Environmental Monitoring
Market Focus:
Globally (various continents)
Year Founded:
1979
Employees:
101-1000

Elemental analysis is continuing to develop at a fast pace worldwide with the need for ultimate precision, complex system requirements, and expanding fields of applications for even routine operations. SPECTRO leads the progress advancements in this field by providing new solutions and continuous innovations.

Founded in 1979 as a 3-man-enterprise, SPECTRO today employs over 400 employees around the world and is listed as the clear market leader for metal analyzers. In addition, growth in the sales of ICP and XRF spectrometers has continued to exceed industry averages.

Since our inception, over 30,000 instruments have been delivered globally. These include handheld spectrometers for applications such as metal recycling to fully automatic sample preparation and analysis systems for the process control in a variety of industries covering difficult applications. Our customer list covers the spectrum from small to large international companies in many different industries. SPECTRO is proud to be a vital partner in providing quality products to improve both safety and offer superior analytical analysis to our customers.

Image

Heavy metals include the elements arsenic, cadmium, chromium, mercury, lead and thallium. They typically enter the body via the food chain, ambient air or drinking water. Unfortunately, since the beginning of the industrial revolution, waterways and coastal waters have been polluted with these elements and others. Contaminants have also been introduced into the soil with negative consequences not only for the food chain, but also for drinking water. To safeguard the environment, strict regulations have been drawn up in Europe and the United States as well as in many other countries around the world.

These new regulations specify the maximum amounts of toxic elements, notably heavy metals, that can be released into the environment. As a consequence, contamination levels in – for example - urban and industrial waste water need to be monitored as do levels in soil and sludge from sewage treatment plants.

SPECTRO provides unrivaled ICP and XRF spectrometers for the analysis of heavy metals in environmental samples such as water, soil, sludge and waste. These instruments are robust, reliable and sensitive analytical systems that are able to deal with diverse material types as well as wide spread in element concentrations in full compliance with the regulations.

Image

Customer Support Center

The SPECTRO Customer Support Center (CSC) is available around the clock and in more than 50 countries to service and support the more than 26,000 installed SPECTROmeters. The central office is located at the SPECTRO headquarters in Kleve, Germany. The information necessary to support the worldwide activities flows from this competence center.

At SPECTRO, outstanding service is an integral part of outstanding spectrometers. With an extensive range of after sales services, the SPECTRO CSC helps you take advantage of your SPECTROmeter and improve the quality of your analyses.

We are there for you and your SPECTROmeter whenever you need us:

  • With the CSC telephone hotline
  • With an assigned contact person for you, who knows you and your SPECTRO analysis system
  • With internet accessible on-demand information and an easy to use internet shop
  • With extensive and flexible repair capabilities at any location
  • With full service contracts that prolong the warranty period and more
  • With maintenance contracts that can be adapted to meet your requirements
  • With an extensive training course catalogue and individually tailored programs
  • With hints and tricks to improve your analysis
  • With a modern logistics center for fast parts deliveries
  • With offers to upgrade or extend your analysis system
  • With a wide range of accessories and certified samples

Image

How serious SPECTRO is when it comes to the support of each single customer is proven each and every day in the SPECTRO CSC. Short distances and close team work between all the experts from all the necessary fields, working together under one roof, ensures the rapid.

Training courses

Well trained instrument operation personnel are able to take advantage of the full capabilities that your SPECTROmeter has to offer. Our training centers, located around the world, provide the necessary knowledge for each and every product with effective and proven training seminars.

In small classes, you become acquainted with the basic theory, delve deep into the operation of the instrument and discuss analytical problems and solutions. Training courses can also be performed at your company using your instrument.

Since our inception, over 30,000 instruments have been delivered globally. These include handheld spectrometers for applications such as metal recycling to fully automatic sample preparation and analysis systems for the process control in a variety of industries covering difficult applications. Our customer list covers the spectrum from small to large international companies in many different industries. SPECTRO is proud to be a vital partner in providing quality products to improve both safety and offer superior analytical analysis to our customers.

To be the preferred supplier of Analytical Instrumentation for our served markets globally.

We will accomplish this by:

  • Understanding and focusing on our customer's needs and providing world-class service and support.
  • Designing, manufacturing and supporting quality innovative high performance products in partnership with our suppliers, for our customers.
  • Continuing our leadership in Atomic Spectroscopy by delivering industry oriented solutions - second to none.
  • Treating our employees as our number one asset. We are committed to their personal growth through continued development and empowering them to make decisions that will improve the quality of our products and services.

By achieving these goals, we will be a valuable and responsive partner to our customers and our suppliers.

SPECTRO's Quality Policy is that all products and services meet the requirements of our customers at all time. Our objective is the synonymous recognition of the SPECTRO brand name with Quality products and services.
The quality policy is based on four fundamental principles:

  • Quality is defined as conformance to requirements , once the need of our customers, our suppliers and our own process, have been carefully specified. We delight our customers when we exceed their expectations.
  • Total Quality Management is more than just a tool, it is our business philosophy. Every individual, unit or team is committed to 'doing the right things right - first time'. Exceptions will not be tolerated.
  • The standard of Quality is ' Zero Defect ' through continuous Quality Improvement.
  • The benchmark for quality comprises our performance goals, which are raised on a regular basis, coupled with the resulting measures.

The Quality Policy is the concern of all employees, principles and objectives will be communicated as widely as possible. Practical assistance and training will be given, where necessary, to ensure that the relevant knowledge and experience is acquired for successful implementation of this policy.

SPECTRO is committed to meeting its EHS obligations for the sake of its employees, business partners and the communities where it resides.

As a responsible member of the local communities where we conduct our business, we believe in a philosophy of prevention.

Our EHS Company Policy is based on four fundamental principles:

Compliance

  • We will manage our services and operations to meet, or surpass, the accepted standards of the relevant laws and regulations.
  • We will ensure that our employees are adequately trained and qualified in order to comply.

Continuous Improvement

  • EHS interests will continue to be an important component of the design considerations for all new product development and services.
  • By striving for minimal environmental impact through the active promotion of recycling and the cost- effective use of natural resources.
  • By employing ergonomic workspaces and operational resources to ensure and encourage job safety and the health of all our employees.
  • By ensuring that EHS concerns feature prominently in the selection criteria for suppliers and business partners.

Prevention of EHS Risks through:

  • Reducing and minimizing the use of hazardous materials.
  • Actively tracking and managing all activities having to do with hazardous materials.
  • Returning or recycling all hazardous materials.
  • Ensuring that all departments and employees have been alerted and trained about EHS concerns.

Communication

  • We will openly communicate with employees, business partners, the public, government and regulatory agencies concerning SPECTRO’s performance with regards to EHS concerns.

The EHS Company Policy is the concern of all employees; its principles and objectives will be communicated as such. Practical assistance and training will be provided as necessary to ensure that the relevant knowledge and experience are acquired for the successful implementation of this EHS Company Policy.