American Water Works Association (AWWA)

Adding Utility Benchmarking to Your Continuous Performance Improvement Toolbox - Webinar

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This benchmarking webinar will educate utilities on the benefits of utility benchmarking and provide examples on how the Utility Benchmarking Survey (UBS) data can be used to improve utility performance and resiliency. The webinar will demonstrate how utilities can assess their resiliency index evaluating operations, workforce, sustainability, efficiency, and infrastructure. After completing the webinar, utilities will be able to determine their level of resiliency through UBS key performance indicators and gauge whether they are meeting their service levels and stakeholder expectations.

Event Type:
Webinar
Date:
Oct. 7, 2020
Venue:
11:00 AM - 12:30 PM MT
Location:
Online

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