DEKRA Insight

Innovations in High Reliability Organisational Decision Making & Behaviours - Webinar


The behaviours and decision making of High Reliability Organisations (HROs) have been researched for years, although coveted, leaders still struggle to operationalise these in ways that get results. Our research and diagnostic results have indicated that awareness and understanding of the types of behaviours needed to prevent low probability high consequence events is not as it should be. A cultural shift where organisations view safety as the presence of barriers and not the absence of incidents is still to be achieved. Thinking, behaving and acting proactively in this way takes knowledge and understanding, tools and discipline.

Event Type:
Oct. 20, 2016
3:30 PM - 4:30 PM IST

Join us as we discuss the decision making and behaviours needed from both leaders and workforce to mature our culture toward High Reliability Organisation performance. We will discuss in particular how HRO’S develop collective mindfulness to detect weak signals, how operational discipline is used to ensure deviation is not normalised and therefore becomes a cultural norm.

Join Eddie McCullough and Carlene Smith on 20 October 2016 and learn:

  • The value – and challenge of High Reliability Organisations
  • Why organisations have struggled to produced high reliability performance
  • What can we measure that gives us an evidence based perspective of where we are
  • Creating a state of Chronic Unease: What is it and how can leaders develop this in their Organisations

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