After-sales service meeting in Nanjing, China
In November, Peak Scientific held a meeting about after-sales service in Nanjing, China. This meeting attracted many laboratory scientists from universities, government agencies, and other companies in Nanjing.
This article is also available in Chinese here.
Eric Yu Sales Manager of Peak Scientific China, started off the meeting by giving a welcome speech. Then, Product Specialist Ruby Wen, China Service Manager Eric Suo, and Senior Engineer Xiaoming Luo, gave attendees useful insights on Peak’s gas products and after-sales maintenance services. In addition, a representative from Agilent Technologies, shared information about Peak generators with Agilent products used in China.
The meeting was quite lively with attendees actively participating and discussing. The main focus was laboratory applications, such as laboratory centralized gas supply and hydrogen as a carrier gas for GC & GC-MS.
There was also a demonstration and training session on 5 different Peak gas generators so that attendees were able to gain a more comprehensive understanding of the generators internal structure and how the generators operate. Our certified Peak engineers explained the important components of our gas generators, and the technology used within the generators, to further deepen the participants knowledge and understanding of Peak products. The engineers also conducted discussions on practical problems users may face when using a generator.
This meeting was a great opportunity to discuss Peak’s gas generators and service plans with end users in Nanjing, China. The Peak team in China enjoyed meeting with customers and showing them how Peak’s products can bring them benefits to their lab. Contact us today if you think a generator is right for your lab!