Agilent Technologies, Inc.

Agilent Technologies Advances Solutions to Drive Better Outcomes for Customers


Source: Agilent Technologies, Inc.

New Service Solutions to Provide Key Insights into Lab Operations

SANTA CLARA, Calif. -- Agilent Technologies Inc. (NYSE: A) today announced that it is formalizing its decades-long approach to improving scientific and business outcomes for laboratories by delivering insights based on the team's industry-leading knowledge and backed by Agilent's broad and expanding solutions portfolio.

Through the company's Agilent CrossLab program, its products, services and employees will be focused on delivering a new and integrated approach to offer vital, actionable insights to help customers achieve superior outcomes. The Agilent CrossLab portfolio of services, supplies and software is also designed with innovations to drive insight. Today the company is announcing new service solutions in this portfolio specifically designed to provide insights customers would otherwise not have access to:

  • Laboratory business intelligence reporting: Agilent-designed, laboratory-focused analytical models that measure the productivity and economic performance of the laboratory and maximize return on investment;
  • RFID inventory management services: Accurate and efficient tracking of lab assets with minimal interruption to lab staff or operations, and;
  • Laboratory asset utilization services: Measurement and reporting of instrument utilization to allow laboratories to make more informed decisions and maximize efficiency.

These offerings combine key performance indicators and other metrics with operational rigor that increases the level of insight, enabling laboratory executives to make better fact-based decisions about their businesses. Through continued collaboration with Agilent CrossLab, laboratories can create unique solutions that will enable them to translate insights into actions that maximize their business operations and scientific outcomes.

'Laboratories today face complex challenges that require the support of a strategic partner who provides key insights into their operations, insights that help them solve tough technical challenges and dramatically improve their scientific and business outcomes,' said Mark Doak, president, Agilent CrossLab Group. 'With Agilent CrossLab solutions, we will be able to drive greater efficiencies across the laboratory enterprise—whether it is local, regional or global.'

About Agilent CrossLab

Agilent CrossLab is a unique approach to serving customers plus an accompanying portfolio of service, consumables and software solutions. Customers benefit from Agilent insights and integrated solutions that lead to improved scientific and business outcomes.

About Agilent Technologies

Agilent Technologies Inc. (NYSE: A), a global leader in life sciences, diagnostics and applied chemical markets, is the premier laboratory partner for a better world. Agilent works with customers in more than 100 countries, providing instruments, software, services and consumables for the entire laboratory workflow. Agilent generated revenues of $4.0 billion in fiscal 2014. The company employs about 12,000 people worldwide. Information about Agilent is available at

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