Arslan Damper “Stability is Important in Quality Process”
Arslan Damper stepped up the deliveries along 2013. A delivery ceremony was held for the 30 pieces of semi-pipe tipper exported to Turkmenistan.
Since 1981, Arslan Damper, without compromising quality continuing to pursue the concept of service, manufactures tippers, trailers, hydraulic refuse compactors, hook-lifts, containers, garbage containers with its 100 employees. The main principle of the company is to provide products that supply the continuity of customer satisfaction and raising the quality standards. The company, the approved body manufacturer of Ford Otosan, BMC and Renault Trucks, updates and improves the product process with the chassis cab vehicle manufacturers.
“The efficiently usage of the quality management system which is compatible with the conditions of regulatory standards and legislation, ensuring the necessary sources for the continuous improvement and the participation, training and development of all our employees is our main principle.” Said Mr. Murat Aydemir, The sales and Marketing Representative of Arslan Damper added, “We launched our new product, Hardox bodied light type Mega Scrap Trailer which we have completed the R&D studies last year. We had so much positive feed-back. Our studies have paid off and soon began to return to the order. We increased the safety measures against the driver defects in our tipper products. We make up principle our company one step foward in every project we undertake.”
Complete Customer Satisfaction
It is very important for us to improve our products and provide them in most appropriate way to our customers.The products we produce and comply all the services in direction with the expectations of customers, in most efficient and economic way, by offering to the customer within the desire time frame, we are trying to provide full customer satisfaction. Every csutomer is a new project for us. And we determine our production process by considering the working field, material and the route of every our customer.
“In order to provide continuity in quality, we commit to follow the new technical technological improvements, to comply with the requirements for safety and health at work during our activity and the participation of all employees in the system.”
Mr. Aydemir completed his words, “We aim to put our corporate identity by providing all kinds of technical and technological requirements in our industry, the continuous improvement in the understanding of innovation and technology and to adapt to the system. We started our activity in 500 m2 area and today we continue with 12,500 m2 covered area and 12,500 m2 open area.