AWWA announces publication of Utility Management for Water and Wastewater Operators

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Denver -- The American Water Works Association (AWWA) announced today the publication of Utility Management for Water and Wastewater Operators. Written expressly for new utility managers and others who want to move into management, this 500-page book offers a comprehensive understanding of the roles and responsibilities of water and wastewater utility managers.

Utility management is responsible for organizing and supplying the resources needed to fulfill the utility’s mission, including people, capital, infrastructure, source water, tools, and technology. Utility Management for Water and Wastewater Operators explains all the issues that utility managers face while fulfilling their mission, including public health protection, working with governing bodies, human resources, customer service, asset management, budgeting, source water and water-use management, environmental protection, security, and public communications.

Utility Management for Water and Wastewater Operators clarifies how all of the many departments, divisions, governing bodies, and individuals fit together to create an integrated system.

Utility Management for Water and Wastewater Operators is now available in the AWWA Bookstore at http://www.awwa.org/bookstore.

About the Author:
Frederick Bloetscher, PhD, PE, has more than 25 years of experience in local government and municipal water and sewer provision. Bloetscher is an associate professor at Florida Atlantic University in Boca Raton, Fla., and president of Public Utility Management and Planning Services, Inc. (PUMPS), a firm he started in 2000 to provide local governments with help in the evaluation of utility system needs. He holds a PhD in Civil and Environmental Engineering from the University of Miami, a Master of Public Administration from the University of North Carolina, and a BS in Civil Engineering from the University of Cincinnati. He is also the author of Water Basics for Decision Makers, which is also available from the American Water Works Association.

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