Delivering Smarter Water Treatment Services through Mobile Cloud Application
A new field service solution to efficiently track portable purification units deployed at Veolia Water Solutions & Technologies’ customers’ water treatment facilities
Singapore & Stockholm, March 05, 2012:- Veolia Water Solutions & Technologies and Appear, a mobile enterprise application platform specialist, announce that a new mobile cloud application has been rolled out for Veolia in Singapore.
Veolia has selected Appear IQ enterprise mobile platform to design, manage and support a new mobile application with the aims to track pick-ups and deliveries, and ensure the ultimate quality of its Service Deionization (SDI) activities.
Through its state-of-art and fully automatic regeneration center in Singapore, Veolia handles 25,000m³ of resin every month, and offers a convenient, safe and economical method that ensures the sustainable supply of the highest quality water through a large range of exchangeable columns (Anion, Cation, Mixed-bed, and Activated Carbon). This flexible SDI solution does not require system installation, chemical handling and maintenance.
Laurent BESSON, General Manager of Veolia Water Solutions & Technologies in Singapore, explains: “Keeping track of thousands of purification column units across the country is a challenging task for our engineers. With the Appear IQ mobile cloud approach, we successfully implemented a cost-effective solution covering all our needs, for a fraction of the cost of a dedicated turnkey solution.”
The Appear IQ solution developed for Veolia includes several unique features such as intelligent data caching on the device - as network connectivity can be highly variable in the field, integration with Dropbox for cost-effective data sharing and a powerful cloud-based architecture for lower operational costs.
Vincent DOLLET, Chief Technical Officer of Appear, highlights the innovative design of the solution: “The solution facilitates deployment of applications without the upfront cost and complexity of buying and managing the underlying hardware and software platforms. We provide support for application development, testing, deployment and hosting as well as backend integration, security, scalability and storage”.
With better data capture and process tracking, Veolia is able to deliver the highest possible level of customer service while optimizing its field service operations