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How many of these drives will you RMA?
Source: Disk Drive Solutions
Tagged and bagged, then RMA'd, OUCH! If that sound like your operation, then something is missing in your process. Often times our clients take in supposedly good drives to put into production, but they fail to verify these 'good' drives, sometimes creating a negative return. Only then do they realize the problem needs fixing. TIP: Fix the RMA issue before it costs you money!
First step to fixing RMA issues is to characterize the returned drives. To help you determine these characteristics, Disk Drive Solutions can create a custom script process that focuses on major factors that we believe may be causing the issue. We start with bad sector counts and transfer speeds, then work our from there to produce the best test process specifically designed for your hard drive application.
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