The MDG-F funded Knowledge Management on Democratic Economic Governance recently gathered representatives from ten of its eleven country programs. This was a way for the programs – working with similar concerns in water supply and sanitation – to learn about each other’s activities and to build relationships for future exchange. The participants, coming from UN and governmental agencies and some local authorities, presented innovative approaches that they were using, e.g. on how to develop the understanding between water service providers and users, or how they work with strategic planning or to develop effective monitoring systems, or with participatory methods to reach indigenous communities. On the last day, participants develop ideas and mini-proposals which will form part of the future knowledge management work, aiming to analyze and document useful practices, innovative approaches and lessons learned for the benefit of ongoing implementation and future initiatives.