That’s why we ensure effective, round-the-clock after-sales service as a key part of M&J capabilities, making sure you get the full benefits of M&J technology, all the time.
The prime aim of the M&J Service Department is to help you get going and keep things going, with a minimum of downtime or disruption. We provide reliable back-up to make sure everything works exactly as intended at all times. And rapid, effective help should anything go wrong.
The best possible start
Deciding to buy an M&J shredder is really only the beginning. Our Service Department helps you install and commission your new equipment so it comes on line as quickly and efficiently as possible, with a minimum of interruption to your operations.
After that, we provide
Effective, intelligent service support 24/7/365.
Experienced service technicians with M&J authorisation, based close
by and on call around the clock.
Designated contact staff who’re familiar with your particular set-up.
Comprehensive inventory of spare parts and replaceable wearing parts.
Service contracts tailored to the exact type(s) of M&J shredder you use.
Rapid, on-time delivery of replacement components and spare parts.
Complete refurbished cutting tables available for rapid, no-fuss replacement.
On-the-spot training for the staff you want to operate your M&J shredder(s).
Easy and inexpensive to adjust
The modular design of M&J shredders makes it relatively easy and inexpensive to adjust the specs to new requirements or changes in the composition of the input flow to your set-up.
Larger or smaller power packs, changes in the number of knives, new PLC set-ups – all designed to help your shredding activities mesh perfectly with your requirements.