QED offers multiple year service contract for fixed and portable systems
Leading environmental sampling equipment manufacturer, QED Environmental Systems is now offering its UK customers the opportunity to subscribe to a multiple year service contract.
This new option will be available upon purchase of selected fixed and portable systems including the BIOGAS 3000, BIOGAS 5000, BIOMETHANE 3000, GA3000, GA3000 PLUS and GA5000, giving customers the advantage of added cost savings and peace of mind.
The contract comes with priority service turnaround time and includes collection and return costs thereby guaranteeing an unprecedented level of service. The hot swap loan module included with the service contract ensures minimal operational downtime and the contracted regular service ensures an extended lifetime on the product.
Further to this, the new contract also negates the need for multiple purchase order transactions which significantly reduces admin time and other associated costs.
Martyn Hanks, Business Development Manager at QED explains: “By providing this service contract to customers, we continue to lead the market with our product offering and it further highlights the reliability and peace of mind you get with all QED products.”
Martyn continued: “Our in-house dedicated and experienced technical support, service and sales teams offering on-site demonstrations, field trials, product training, post-sale servicing of equipment and ongoing technical support is a major strength of our business that we encourage our customers to take advantage of. This can only be further enhanced when coupled with this exciting new multiple year service contract.”