Samsung gives PMS an “A” rating for Service
At PMS we understand the importance of reliable instrument service and ongoing relationships.
After our instruments are installed, our work isn’t over. High sensitivity instruments need ongoing care. That is why we work hard to provide our customers with the highest level of instrument service and calibration, no matter where they are in the world.
Because we are direct in all major markets, our customers can trust that they will receive the same excellent instrument service levels wherever they are located.
To make sure our customers are happy, we seek feedback every month. We then analyze the results in each market; restlessly looking to identify areas for continuous improvement.
This constant improvement process has helped us achieve an “A” rating with Samsung Korea for technology and EH&S.
Congratulations to our Korean Service team for this outstanding accomplishment and recognition!