TargetSolutions’ Online Help System Empowers Platform Managers and Users Alike
You are never alone when you use TargetSolutions.
Whether you are a seasoned platform manager of the system or a new user, TargetSolutions’ Client Services team is ready to assist at a moment’s notice. In addition to 24/7 toll-free support and live chat for customers, TargetSolutions offers a robust online help system featuring tips and tricks for utilizing the online training management system.
The web-based portal offers detailed instructions and video tutorials on how to operate the platform. Whether you are an administrator, supervisor, or user, you can bet you will find the answers you need online at http://help.targetsolutions.com.
If a user ever has trouble logging in – or has any other platform-related questions – they can access the interactive live chat feature through the help system and receive the information they need instantaneously. Platform managers can also take advantage of this efficient way to communicate with a TargetSolutions representative, or they can reach out to their dedicated account manager.
At the end of the day, however, the searchable online help portal provides detailed answers to most questions. And it’s just one click away.
“Our help system is packed with frequently asked questions, videos, webinars, and tutorials,” said Client Services Manager Jennifer Jones. “Our representatives are readily available via live chat and by phone to answer user questions.
“Troubleshooting is inevitably going to happen and it’s important that our users feel confident contacting us with any issues that arise during their experience.”