Thamsesdown Recycling increase fleet capacity with routeMASTER vehicle tracking
North Wiltshire's Thamesdown Recycling isn't just any recycling business, it's also a pioneer in the fields of secure document, data, and product destruction with over 25 years’ experience. With customers including pubs, clubs and local authorities to food and drink manufacturers, it's vital the company can keep track of where their vehicles are, especially when they may be carrying sensitive information or thief-attractive cargos.
“We operate a whole range of vehicles including articulated lorries, trucks with rear-mounted forklifts - which can collect baled goods without a customer needing to load them - plus skip loaders, roll-on-off hookloaders and lorries which can empty wheelybins.” Says Logistics Manager Rob Baker. A varied fleet which can be a challenge to keep efficient when collections can be requested at short notice as well as being scheduled on a regular timetable.
“We chose AGM routeMASTER Tracking after looking at a couple of different demos,” Baker explains. “This was the best system for us purely because of what it can actually do and for how easy it is to use. Just by tracking and monitoring vehicles we're able to keep an eye on the drivers' downtime and alter the scheduling to allow for it – if anybody's running late or delayed at a collection, for example, we can simply swap the jobs around so everything still gets covered and our customers' needs are met as they have been promised.” Baker is also able to monitor things like where the trucks are in relation to roadworks or other unexpected traffic problems, again helping him route the vehicles as efficiently as possible, effectively increasing the Thamesdown fleet’s capacity.
The nature of Thamesdown's work is such that drivers often find themselves trying to find premises which are new to them, and here again routeMASTER Tracking saves Baker both time and hassle. “The software allows us to see where vehicles are in real time,” he says. “This means we can actually talk drivers into a new site if they have trouble finding it, rather than have them waste time getting lost. It all adds up to greatly improved overall efficiency and that benefits everyone, both us as a business and our customers, to whom we can provide a more predictable and reliable service - plus we can all try and finish working at a reasonably good hour as well!”
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