Finance & Legal
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Banking sector
The banking world is constantly evolving. Both the regulatory environment (e.g. Basel Accords II and III and the Patriot Act) and the technological environment (online banking, a multitude of web applications and services, data protection and security, etc.) have a direct influence on communication content and methods, whether within the bank itself or with customers, shareholders or other stakeholders.
The documents and communications dealt with are varied: customer communications, product presentations, management reports, audit reports, staff training, press releases, newsletters (internal and external), annual reports, procedures, market analyzes, documents relating to Corporate Governance, minutes from meetings (works council, various committees), contracts, legal documents, websites, payment software, interbank communication software and so on.
Consequently, the role and capabilities of translation partners also have to evolve in order to help companies in the banking sector to achieve their service and responsiveness targets. This involves combining the meticulous use of terminology with tight deadlines and legal constraints, and all of this in a growing number of languages, and providing effective technological solutions that are compatible with the applications used in each institution.
Thanks to its global network of well-informed translators, who are skilled in handling financial jargon, Telelingua’s expertise and organizational skills represent real added value in terms of communication and management, and also enable us to reduce both timeframes and costs, while also dealing with the constraints inherent to each situation.
Insurance
Just as in many other sectors, communication is at the heart of the insurance industry, both with clients and suppliers and with shareholders. Combined with legal requirements, the growing internationalization of activities calls for multilingual management, the meticulous use of terminology and meeting strict deadlines.
The need for responsiveness, precision and the ability to translate a vast number of language combinations are some of the typical challenges we tackle on a daily basis thanks to a large network of specialist translators for every language and our robust and flexible structure, which enables us to reduce both costs and timeframes, while also dealing with the constraints inherent to each situation.
The result is that, we can handle the translation of very diverse documents: insurance agreements and policies (group policies, general policies, life insurance, reinsurance, savings and investment, etc.), expert reports, general and special terms, financial clauses, claims, management reports, annual reports, proceedings, reporting, minutes, deeds, press releases, newsletters, websites and so on.
Key factors behind our success
- Dedicated teams: project managers, back-up PMs, translators and editors.
- Implementation of individually tailored procedures in accordance with sector standards.
- Ongoing program to recruit and evaluate specialist translators.
- Efficient internal ERP system which provides access to the relevant information at any time, enabling a quick reaction.
- Confidentiality agreements.
- Efficient file management (workflow + accessibility).
- Meticulous process management.
- Individually tailored style guides and terminology management (Quality Control).
- Management of feedback and revisions (Quality assurance).
- Permanent Monitoring and Evaluation (M&E) process (meetings, conference calls, etc.).
- Secure IT infrastructure.
On an ever increasing basis, we are presented with material for translation in a variety of native file formats. From design applications such as FrameMaker, QuarkXPress and InDesign, or text extractions from a CMS or LMS (Learning Management System) into XML or XLIFF, to software content resident in .NET assemblies, Java properties files and various other resource files; our expertise covers a wide range of content. To guarantee that each language version fully corresponds to the original formats, whether they are to be supplied ready for use or to be imported and reintegrated into your CMS, our desktop publishing specialists along with our localization engineers and IT technicians provide a high level of quality and customer service to save you time.
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