Comprehensive Claims Investigation Service
From Risk Control - Risk Management
Comprehensive claims investigation solutions that ensure well-planned claims handling from incident to resolution. Services range from emergency response to surveillance to trial preparation. At Gallagher Bassett, we provide our clients with the most comprehensive claims investigations in the industry. Our solutions efficiently and effectively help your claim move from incident to resolution through full-service investigations, construction claim investigations, emergency response investigations, surveillance, desktop investigations, trial preparation, and property adjusting.
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Desktop investigations
- Investigations to locate witnesses and asset discovery investigations
- S.P.O.T. (social profiling online tracking) — social media sweep on claimant and relatives, combined with a comprehensive background investigation
- Injury background investigations and medical sweeps
- Criminal/civil litigation checks
- Expert witness background checks
- Large loss/complex case client consultation and tailored investigations.
Surveillance
- Professional investigators with testimonial experience
- Multilingual and diverse personnel
- Comprehensive video results.
General investigations
- Expert investigations for all lines of insurance
- Scene investigations/diagrams
- Witness canvass/canvass for video
- Signed or recorded statements
- Acquire municipal records and codes.
Property adjustments
- Residential and commercial properties
- Simple appraisals to complex adjustments
- National desktop adjusting
- Property investigations
- Subrogation reviews
- ADR/In-trial consultation.
Trial preparation
- Expert investigators available to conduct thorough file reviews and assist with case preparation for trial
- Process service
- Records collection
- Witness coordination.
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