Dorian Drake International
Dorian Drake International is an innovative leader in the field of export management, providing manufacturers with a full-service alternative to staffing and managing their own export department. The firm’s mission is to build world-class distribution for leading manufacturers in select industries. Dorian Drake’s multi-lingual sales and marketing professionals dock their tablets at the firm’s New York headquarters and regional offices in more than a dozen locations in Asia, the Middle East, Europe, Latin America and the Caribbean. Sales managers are assigned to one of the firm’s five stand-alone product groups: Automotive, Foodservice, Hardware/Lawn & Garden, Industrial & Environmental, or Medical.
Company details
Find locations served, office locations , manufacturers
- Business Type:
- Manufacturer
- Industry Type:
- Manufacturing, Other
- Market Focus:
- Globally (various continents)
This company also provides solutions for other industrial applications.
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About Us
Manufacturers who retain Dorian Drake benefit in three ways:
- Its factory-trained sales force and established distribution network provide manufacturers an immediate market presence that otherwise would take years to build.
- Dorian Drake takes title and assumes the foreign credit risk, eliminating the high cost of Leading Export Management Company Logomanaging complex international credit and collection.
- The firm bears all fixed costs associated with an export operation, including inside and field sales staff, international travel and communication
Customers who work with Dorian Drake benefit several ways, too:
- The firm’s five product groups all represent complimentary lines, making Dorian Drake a one-stop source for multiple product lines for many of its customers.
- The company field sales managers visit customers regularly to review programs, provide product training and make joint customer calls.
- Dorian Drake’s multi-cultural sales, marketing and traffic teams are staffed, trained and dedicated to deliver fast, responsive customer service.
- Dorian Drake extends credit—often in markets where manufacturers do not—to support customers willing to invest in inventory.
History
Throughout its long history, Dorian Drake’s evolution has mirrored the major trends in global trade.
The firm was founded in New York City in 1947 by a British bank hoping to capitalize on the global demand for manufactured goods following the rupture in trade caused by World War II. Known then as Drake America Corporation, the export management company grew steadily during the 1950s and 1960s as the pace of global trade accelerated. Buoyed by continued growth and backed by an expanded roster of investors, Drake America acquired several other export management companies during the 1970s and reached a then all-time sales peak in 1979.
The company’s fortunes turned during the early 1980s, as the U.S. dollar’s value reached historic heights. After five years of declining revenues and mounting losses, Drake America was sold in 1985.
The new owners were the principals of another export management company, Dorian International, whose founding partner, Edward Dorian Sr., had served as Drake’s president from 1967 to 1974. Dorian Sr. and his son, Edward Jr., consolidated the two companies and restored Drake to profitability by 1987.
Taking full advantage of the emerging export opportunities in Asia and Latin America, the firm grew more than fourfold during the ensuing ten years, but saw many of those gains reversed in the wake of the 1997 Asia currency crisis and the Latin American recession that followed.
In response, the Dorians in 2002 embraced a new business methodology, open-book management, which empowered employees to closely manage all aspects of the business. The conversion to open-book management helped the company capitalize on the resurgence of global trade beginning in 2003 and rebound quickly from the global financial crisis that unfolded in late 2008.
The company success with open-book management prompted the owners in 2012 to grant partial ownership of the company to an employee stock ownership plan established for its U.S. employees and a parallel phantom stock plan for its foreign staff, inviting all staff to participate in the process of building, and benefiting from, growth in shareholder value.
Corporate Vision & Values
Vision
We Envision
A sales force well-trained to sell its products and support, and consult with, our customers and clients.
A marketing team that enables us to reach more customers in more compelling ways and raise our profile across our industries and around the globe.
An export traffic team that provides us with a competitive edge, enabling us to win and retain customer loyalty and become our customers’ supplier of choice.
A continuous investment in new business software and systems, new communication technology and staff training to ensure we remain on technology’s leading edge.
Customer service levels—already exemplary in many instances—that will be the envy of our competitors and the standard by which all other export management companies will be judged.
Sales managers in regional offices in all our major markets—Asia, Latin America, Europe and the Middle East –that through high-performance teamwork and state-of-the-art technology enable us to function as a seamless, global team.
Expansion of our business into new industries and related businesses, providing new avenues for growth and advancement for our company and its members.
Achieving $100 million in annual sales without ever losing the sense of intimacy and collegiality that informs our culture and makes our company a special place to work.
Serving as active corporate citizens, committed to recycling our waste, volunteering our time to community and industry groups and contributing a portion of our time and profits to worthy charitable causes.
A unified company committed to creating trust, understanding and well-being among its members by fully utilizing their diversities and talents.
Presented by Dorian Drake’s Leadership Team at our 2006 Business Conference
Revised in 2007
ValuesTransparency and Accountability
Practicing Open-Book Management enables us to educate our staff about the various streams of income and expense that affect our bottom line and helps all of us understand how the work we do contributes to our success. Our open-book bonus plan drives accountability throughout the organization, making all of us accountable to each other. Read more about Open-Book Management…
Great Service
Delivering great service—to our customer and clients and to each other—is good business. It’s also the right thing to do.
Teamwork
Teamwork is at the heart of our culture. All of our truly important achievements are accomplished through team effort.
Innovation & Entrepreneurship
We consistently expand our way of thinking through innovation & entrepreneurship. By having foresight into our market’s future direction, we can develop and implement better services that will anticipate future market needs.
Integrity
We care about the quality of our work, our relationships and our contributions to our company and to the communities and industries we serve. We strive always to do the right thing, even if that means walking away from a relationship or a sale.
Profitability and Growth
Profitability enables us to reward our team members and invest in our company’s future. Growth creates career advancement opportunities for our staff and enables us to enrich our talent pool and systems resources. Profitability and growth are as much a means to an end as an end in itself.