Amphasys AG

- Support & Maintenance Services

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Our products are completed with support and maintenance services ranging from online support over expert training, customer specific execution of complex experiments and data analysis to all-around carefree support and two maintenance plans including on-site service, materials and extended warranty:

Standard
  • Free user support
  • 1 on-site-service including exchange of fluidic set (including material) and installation of software updates
  • Materials for quarterly maintenance
  • Free Amphacademy participation
Professional
  • All services of standard plan PLUS:
  • All service materials and work time included
  • Free replacement instrument
  • Free consumables (AmphaFluid pollen buffers and free replacement for out of spec-AmphaChips)
  • Extended warranty for the duration of the support plan

For customers in seed production we recommend the professional plan to allow upfront cost planning and to ensure the best support to make each pollen season a smooth experience.

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