Autosampler Depot Repair Services
Alpha Omega's depot repair center will repair your Agilent and HP autosamplers quickly and cost effectively. Please fill out the form below or call us at 1-800-842-5742 to speak with a repesentative. An authorization number and instructions will be provided to send your unit(s) in. Upon receipt an assessment will be done to provide you with your repair costs and options.
- Step 1: E-mail or Call one of our experienced service engineers for a free evaluation of your systems problems and a first level estimate of repair cost. You can then decide if you would like to take the next step in getting a detailed repair estimate.
- Step 2: Alpha Omega will provide you with an authorization number and shipping instructions to send your instrument(s) to our Depot Repair Center. Follow the directions and mark the outside of the box with the authorization number.
- Step 3: Upon receipt, your equipment will be evaluated and a technician will call you with a detailed assessment and estimate, at which time you can authorize the work if you like, or speak with a sales representative about trade-in or upgrade options.
- Step 4: Receive your repaired/refurbished instrument or upgrade solution and start enjoying the benefits of using an instrument that is working like the day it was manufactured.