BSD - Service
Here at BSD Robotics we understand the importance of maximising your operational productivity and ensuring optimal functioning of your laboratory instrumentation. Regular maintenance is highly recommended for your BSD instrument with preventative maintenance carried out every 6-12months by a BSD accredited technician.
We offer high quality long-term service and support for all BSD instruments ensuring seamless operation whilst minimising the risk of downtime.
BSD models serviced include:
BSD100
BSD300 & BSD304
BSD600 Duet
BSD600 Plus
BSD600 Ascent
BSD700
With an established BSD Service Network, all BSD service personnel have undertaken extensive training for all BSD models and boast over 10 years of knowledge and experience in field technical support. Service coverage options can be customised to suit each lab's individual needs.
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Services Details
Service contracts within the Australia and New Zealand region are handled directly by Microelectronic Systems. A network of Authorised Service Agents provide spare parts, service and service contracts across the globe. See full list on the back page of our Product Catalogue.
Items listed below in the service contract inclusions apply only during the contract period, which is normally 12 months. Longer contract terms are available. For full details of service terms, conditions and pricing please contact us.
- New Sales
- Continuity of Service and Support
- Authorized service agents
- Technical support and software updates
- Large inventory, long term supply of spare parts
BRONZE SERVICE CONTRACT
- One repair visit
- One preventive maintenance service
- Technical support via email or telephone
- Spare parts at list price
- One repair visit
- Two preventive maintenance services
- Technical support via email or telephone
- 15% discount on spare parts
- One Repair Visit
- One Emergency Visit
- Two Preventive Maintenance Services
- Technical support (incl. free software upgrades)
- Included repair and spare parts*
* Conditions apply
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