IT Business Support Services
Consultancy: We can offer a full business analysis and project management service. Our extensive experience and knowledge enables us to help organisations with their current and future business requirements.
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Hardware Supply & Maintenance
Trilogy is able to assist with the provision of appropriate hardware to run applications, ensuring that this is compatible with any existing infrastructure, and that maintenance is provided into the future.
Technical documentation is available for both hardware and software. In addition Trilogy will develop specific user system guides to meet the varying needs of customers.
Additional costed services are available to cover regular on-site visits and system health checks.
Regular On-site Visits
A programme of one-day site reviews can be arranged. These visits can be used to address system performance, ad-hoc and minor concerns, small system modifications and general help/advice and training (this does not substitute any site visits that may be required to resolve incidents reported via the Support Desk).
System Health Check
An on-site survey investigating system performance, configuration and capacity. A written report will be produced that details the findings and any recommended actions.
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