As the world's largest manufacturer and supplier of precision instruments and balances, you can rely on us to maintain the performance and reliability of your system. And as a customer of METTLER TOLEDO´s Service Division, you have access to a team of engineers and administrative staff providing the highest level of after sales care. Preventive maintenance visits will ensure continuous reliability.
While your METTLER TOLEDO system is known for its accuracy and dependability, proper care is required to keep it performing at its peak potential. Tailored service plans are available with many benefits that focus on equipment reliability, maximization of uptime, failure prevention, documentation and budget control.
METTLER TOLEDO Technical Support Staff are available to offer advice on application issues, methodologies and evaluations.
At METTLER TOLEDO, we have a support team dedicated to assisting you with your technical instruments and application inquiries offering software support and guidance as well as information on the latest upgrades and beneficial options.
The reliability and life cycle of analytical instruments is closely related to the initial installation and set-up. An installation by an authorized, factory-trained service professional ensures your METTLER TOLEDO instrument is set up to manufacturer's specifications and configured to your user-specific working environment.
Instruments are repaired by service professionals following standard operating procedures (SOPs) and using factory original parts only. Subsequently, instruments are cleaned and checked, maintained to specific specifications and finally tested to ensure the highest quality standards have been reached.