From Field Service
In our newly-equipped and designed repair center, we offer repairs of AERZEN Positive Displacement Blowers, Screw Compressors and Gas Meters as well as external blower and compressor stages. No matter whether you ask for the repair of an AERZEN stage or an external stage you in person can effect assembly and disassembly of the stages as well as the commissioning or you can order AERZEN staff to be of service.
You can expect reliable performance from AERZEN machines. If for any reason they require maintenance or repair, that’s where our services come in. Our technicians are specialists in restoring your machines to working order as quickly as possible – independent of our regular machine manufacturing process.
The general overhaul of AERZEN stages includes the exchange of all wear parts as for example bearing and sealing elements. The blower stage will be completely disassembled, cleaned; bearing and sealing will be replaced and adjusted according to AERZEN clearance chart. Finally, the stage will be reassembled into the unit and a test run completes the procedure. A warranty of 6 months will be extended to you for the realized works.
Aerzen Repaircentrum - Focus On Short Throughput Times.
Our 1,500 m2 Service Centre is designed to make the time between receiving your order and delivering your machine as short as possible. We can accelerate the process by using our own cleaning facilities and paint shops, as well as our in-house testing station. Our range of over 2,500 different standard parts is updated on a continuous basis, and a computer- guided lift system supplies repair shops and replacement delivery centres with just the parts they need. Meaning we can supply you with blower and compressor units in just 5 to 15 days. We will guarantee a period of 24 months for parts swapped over during repairs made in our service centre. Please ask your current service partner for the warranty period. Please put us to the test.
Our Scope of Performance:
- collection of the machines, including assembly and disassembly
- also repair of all competitor machines
- only use of original OEM parts
- 24 months warranty on all swapped over parts
- complete painting prior to dispatch
- exchange machines
- rental machines
- performance measurements
- purchase of used machines
Repairs On Site
Experienced service technicians are at your disposal for on-site service of your AERZEN packaged units all around the world. Furthermore, there are service bases in Berlin, Lübeck, Leipzig, Suhl, Koblenz and Blaubeuren where standard air blower packages are overhauled up to the sizes GMa / GMb 14.10 and GM 80 L14.10. For all other machines your service still comes from Aerzen.
Our service technicians are certified according to SCC (security certificate contractors). Customers in the chemical and petrochemical industries and customers in the Benelux countries ask for this certification. In this way, time and cost intensive safety training may be avoided.
Must haves: Original Parts.
Only “Original Equipment Manufacturer” (OEM) parts can guarantee the pinpoint accuracy you need. Despite standardised terminology, there are always small differences in the manufacturing process that in extreme cases can drastically reduce a machine’s lifespan. You’re on the safe side with OEM parts. We guarantee it.
Quality as a Function of OEM.
- our own cleaning facilities and paint shops
- our own testing facilities
- short throughput times
- optimised storage, workflow and spare parts logistics
- replacement of worn-out parts with OEM originals
Even if your product is not from AERZEN, we also offer you individual services. To facilitate your decision making, you will receive a detailed quotation for all repairs, including a status report on the components.
We offer you a warranty of 6 months on all repairs from date of dispatch. Furthermore, we offer customised services:
- Disassembly/assembly, including commissioning of your component
- Collection service
- Rental packaged units
- Second-hand machines
External Stages – Repairs at Factory Abaris
Repair center „Abaris“ Blower Repair Kortenberg/Belgien Since 2007 Aerzener Maschinenfabrik GmbH has been cooperating with Abaris Blower Repair nv in Kortenberg / Belgium. Thanks to this cooperation AERZEN can also offer repairs of external blower and compressor stages.
The repairs (replacement of bearings and sealings) are executed individually. No matter whether you ask for the repair of an AERZEN stage or an external stage you in person can effect assembly and disassembly of the stages as well as the commissioning or you can order AERZEN staff to be of service. In any case whether you order repair of an AERZEN product or an external product you always have the advantage to deal with only one contact person resp. one contract partner.
- Pick-up of the machine will be effected by AERZEN according to your instructions regarding pick-up address.
- You will receive a detailed finding including a quotation for the repair of your machine and you decide what shall be done.
- Immediately on receipt of your approval the repair will be effected as per quotation and the machine will be delivered to your address.