Returns & Claim Management
We listen to your concerns
We strive to find fast, simple and effective solutions. We support you at all times should you have any problems with our products or services. Contact us – we are happy to help.
Required for returns: Clearance certificate
For the testing and return of used piping components, accessories or parts.
To protect our employees against harmful effects caused by the residue of hazardous substances on returned parts, we require some information from you about where the parts were used.
Before we can process your return, we ask that you download the form below, fill it in and send it back to us by email, fax or post prior to shipping us the goods. Thank you for your cooperation!