Service & Support
When you invest in a Peak Scientific gas generator you buy more than just a product, the initial purchase is just the start of a lasting relationship with Peak. Peak prides itself on offering the highest level of customer service. In the unlikely event of a breakdown we are here to assist you no matter where you are in the world.
As your local gas generation supplier we have dedicated Field Service Engineers stationed throughout the world ready to assist you. Our technical support teams are ready to help with any issues you may have. If you require assistance and you are not already protected with a [Peak Protected] preventative maintenance plan click here to be directed to our support contacts.
[Peak Protected] world–class after sales care support care plans not only keep your generators in great condition, but guarantee superior performance throughout the product life span. Peak Protected offers a 95% first time fix from our certified Peak engineers, a rapid response time of 72*hours and yearly maintenance check-ups for your equipment.
Should your gas generator develop a technical fault, Peak is never far away. Having a local Peak presence in over 20 countries ensures we can have one of our certified engineers onsite to get your laboratory back up and running to full capacity in no time.