CTSpec Inc

Support and Maintenance

Once CTSpec is installed, the customer is linked to a support and maintenance annual contract. CTSpec Support provides assistance to its customers via phone or email, Monday through Friday, from 8 am to 4:30 pm (EST). Each request for assistance submitted to CTSpec support department is treated as a priority. The support staff is trained to quickly identify the problem and the degree of urgency, and determine the response time.

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