Support for our products is available by email and is free and unlimited for current versions. We usually reply within 1 business day. Software updates and upgrades are available free for 6 months following a password purchase. You can purchase unlimited use passwords from our Web Store to unlock the software that you have downloaded and evaluated. These passwords unlock the software for continual unlimited use on a specific PC. All documentation is included (via the Help file) with the software. After purchasing a password, you must send us the System ID from opening screen of the software, and we will issue you a password to unlock the software on that specific PC (click the 'Run Now' button on the opening screen to run the software without purchasing passwords).