TOMRA - Service Level Agreement
From Service & Support
TOMRA Sorting's onsite services mean securing availability and maximizing performance of your sorting machines. Based on common building blocks, we can tailor this offer to meet your specific needs.
A TOMRA service level agreement is the best way to protect yourself and maintain the availability, capacity and recovery performance of your facility. Our services range from supplying an individual spare part to comprehensive solutions covering your maintenance and operations.
We can offer service agreements at three levels:
- BASIC: to guarantee maintenance and operation
- PLUS: which adds cover for parts
- PREMIUM: to ensure full performance and availability