Accela - Environmental Health Management Software
Environmental health departments are the foundation of a community’s healthy development, and responsible for improving the public’s access to their services. Accela’s Civic Solution for Environmental Health is a SaaS, digital EHS management system that helps agency back office staff, field employees and citizens streamline the process from application, review and inspection, to citation and corrective actions or issuance of the health permit.
Benefits
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Improved customer satisfaction
Shorten the time to process permits and keep projects on track with a citizen portal that allows applicants to submit applications online, pay fees, and submit necessary documentation, saving time and trips to agency offices.
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Save time and increase efficiency
Decrease cycle times and cut steps from application reviews permit issuance. Solution removes re-keying of information, manual correspondence, and paper handling within and across departments. Manage the routing of inspections and automate the scheduling based on previous risk factors, required outcomes and mandated inspection frequencies.
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Generate more revenue
Process more applications in a shorter amount of time, increasing fee revenues. Also, conduct more inspections without increasing staff, reducing the funding needed to protect the health of citizens in growing communities.
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Create safer communities
Accela’s solution for Environmental Health ensures inspectors have all the critical data they need and can capture data more easily and accurately, resulting in improved safety and security for citizens.
Features
Accelerate workflow from the cloudHealth services in the cloud
A 100% SaaS solution means all infrastructure hardware and software is provided, and includes the latest security, compliance and system redundancy technology, which saves agencies significant time and money. All updates are also automatically provided you are always running on the most current version of the software with the latest features and functionality.
Process automation and management
A rich workflow and rules engine helps automate the steps in the permitting process. It can assign tasks, track and schedule inspections, associate documents and information to cases (applications), track process times, send alerts, and generally keep processes running smoothly and on time. It also automates correspondence so staff doesn’t have to worry about manually creating notes and sending emails.
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