Thinking Windows Pty Ltd.

- Customer Relationship Management (CRM)



AquaTact is the Customer Relationship Management partner to AquaRate. This module is responsible for managing the water utilities' call centre activity. The system is tightly integrated with the customer and property information and this ensures that that all customer contacts are accurately recorded and classified. AquaTact has direct links to the corporate GIS system and may also integrate with asset management and job allocation systems.

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