TOMRA Sorting GmbH

Notify+Assist Tool


Notify+Assist is an indispensable tool for your TOMRA reverse vending machine (RVM). The digital platform provides real-time, actionable insights into in-store reverse vending activity, making it easier for your personnel to operate the machines efficiently and keep customers satisfied.

Leveraging TOMRA’s advanced sensor-based technologies and the power of Big Data, Notify+Assist allows retailers of any size to see what’s going on with individual RVMs or entire systems anytime, anywhere – and use that information to increase uptime and efficiency.

Notify+Assist also includes automated user assistance that enables store personnel to solve simple reverse vending machine issues, such as emptying a full bin, before customers are inconvenienced.

  • Remote RVM monitoring
  • Actionable, instant notifications about RVM operational status (door open, bin full, etc.)
  • Attend machine only when necessary
  • Daily statistics on RVM activity (consumer sessions, container volumes, payout, etc.)
  • Automated user assistance and context-dependent user manuals
  • Visual overview of RVM installation
  • Available for iOS, Android and web (browser access)
  • Intuitive interface and user management in-app
  • Multiple languages supported (English, German, Norwegian, Finnish, French, Dutch and Swedish)

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