Pilot Performance Resources Management, Inc.

Auditor Training - ISO 19011

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Management system processes need to be verified or assessed by competent auditors, to report to top management, ensuring that their management system requirements are operating effectively and efficiently driving the business to success through improvements, reducing the risk of management system failure.

Jayne Pilot has been active in the development of auditor certification and training requirements in Canada and the United States through the certification bodies. Since 1995, she has provided internal and lead auditor training for Fortune 500 companies, SME's, government, institutions, registrars and individuals. 

Auditor Courses Cover: 1) Audit Program - understanding and implementation. Scheduling. Auditor's competence, skills, personal attributes, evaluation requirements.  2) Conducting Process Audits: auditing stages, methods in conducting and reporting, working documents, checklists, and sampling, objective evidence-findings. Learn by doing - workshop exercises and in-house sample audit.     Note:  Individuals wishing to take auditor training, must first have core training in the applicable management system standard. 

Training Delivery & Development:

  • E-Learning - Webinars or On-line Meetings
  • On-site or In-house
  • Coaching, Professional Development
  • Customized Training Course Development Writing

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