Implementation & Training
Guiding your implementation from start to go-live. Measuring the success of any software solution is directly related to achieving a successful implementation. To satisfy your expectations, an implementation that is well thought out, well planned, and meticulously executed is imperative. At TMA, we apply the expertise and experience that we have gained over the past 25 years as we develop a strategy that identifies areas of responsibility and appropriate timelines related to gathering data, entering that data, and determining the optimum time to complete basic training.
The initial step in any implementation is assigning your organization an Implementation Specialist who will work with you and your implementation team in introducing you to TMA's iPortal. This tool is the central point for gaining knowledge and accumulating the data necessary for a focused and rapid implementation.
Next, a TMA Consultant will conduct a thorough analysis of your environment and organizational structure. This will ensure that you receive a solution that not only improves work-flow processes, but also provides your organization with timely and relevant information — information that will help you manage your physical assets and maintenance operations in the most efficient and effective manner possible.
This defined approach to implementation and training, along with frequent and open communication, willensure that TMA will implement your software solution in a quick and effective manner – maximizing your return-on-investment with the least amount of disruption to your organization.
The TMA Consultant will work with your implementation team to assure they have a clear understanding of WebTMA and that appropriate decisions and strategies are developed. This allows for the TMA solution to be set up in the most efficient and effective manner possible for your organization.
Before beginning this process, the TMA iPortal will be introduced so that the implementation team can review all relevant information necessary for achieving a basic understanding of the TMA solution. The objective is to make certain that, by the end of the session, your organization is well on its way to getting TMA set up and operational.
Administrator Planning (Implementation Strategies)
This advanced offering provides the newly appointed TMA administrator or project manager with a clear understanding of WebTMA and its functions. More importantly, it provides your team leader with a clear understanding of the processes involved in identifying, selecting, and managing an implementation team to assist in a smooth transition and conversion to the TMA solution.
This training is recommended for the one or two individuals who will be the TMA system administrators or implementation project managers for your organization. The training session can be provided remotely, at your site, or at the TMA Training Center. The TMA Training Center is encouraged so that these individuals can be totally focused on understanding the implementation process, away from the day-to-day distractions that often interfere with the learning process.
TMA offers a wide range of courses that provide you with the knowledge and training necessary to fully utilize your TMA software solution. TMA Professional Consultants and Trainers understand how the TMA solution has been implemented for your organization. This information allows them to customize the training to your specific needs based on your personnel’s level of knowledge.
Training can cover TMA core solutions and/or the modules/interfaces necessary to make TMA the most effective solution available for your organization. These courses are offered remotely, at your site, or at the TMA Training Center in Tulsa, Oklahoma.
Basic Training is conducted remotely, at your site, or at the TMA Training Center after the essential data for basic operations has been entered into the system. The trainer will effectively prepare your personnel on how to enter data, process work orders, generate and process PMs, and other tasks determined in consultation with your organization. Some topics are considered foundational and are not optional; however, others may be covered to a greater or lesser extent depending on your organization’s needs or desires. In order for the learning environment to be optimized, there is a limit of 10 individuals in a session at any one time.
TMA Advanced Training may be conducted remotely, at your site, or on an exclusive basis at the TMA Training Center. TMA Trainers will follow customized curriculum determined during consultation with your organization. Selections of the training modules will be based on the features and functionality you desire most.