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Communication Software for Cruise ships - Health and Safety
RapidReach has two major applications on a cruise ship. The first use of RapidReach is as an emergency notification system to notify different teams of an emergency or incident onboard and the second use is for staff messaging on the ship. The same app is used for both emergency notification and messaging. RapidReach is an internal system on the ship and not dependent on satellite communications.
RapidReach, is being utilized by Princess Cruises to improve their onboard emergency response.
RapidReach is used for both emergency and non-emergency alerts. Below are some examples of alerts:
- Medical Response Team
- First Stage Response Team
- Pre-departure Call
Emergency alerts also include Deck Officer Call, Engineer Call, MOB, Steering Gear, Rescue from heights and more.
Other non-emergency alerts are Tax Call and Casino Open
Most Cruise ships currently use local pagers to notify personnel in the event of a cruise ship emergency. RapidReach replaces these pagers with a secure, reliable and monitored smartphone app using the existing WiFi networks on the ship. The key benefits of using RapidReach instead of pagers are:
The alert is initiated from an easy to use touch screen with a clear user interface.
The recipient gets a clear message on the screen with all necessary detail.
The initiator can see who is responding to the alert.
The whole communication process is documented in an audit trial.
Response times are reduced since the process of alerting is simplified
RapidReach reach the recipients, by App, by Phone Call and by Private Radio
Each alert has it own message. Each touch screen Panel can be configured individually.
The Smartphone devices are monitored to make sure all are operating.
Integrated with other alarm systems such as lift alarm, man trapped alarm, temperature alarm.