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Jambo - Stakeholder Engagement Software for Government - Government
Drive positive outcomes from public engagement with Jambo SRM, a stakeholder relationship management software designed to help governments manage all their engagement information, understand performance, and showcase the impact of their efforts. By centralizing all your stakeholder engagement information in one accessible location, you can break down information silos and work towards building trust with stakeholders and communities.
Waning trust is a growing concern for governments worldwide. During public policy formation and project development, meaningful engagement with communities and stakeholders fosters trust, inclusion, and transparency. However, maintaining accountability and effectiveness becomes difficult without a system to track communications and interactions.
Jambo streamlines stakeholder engagement by enabling government departments and agencies to easily track interactions, issues, and commitments during engagements and public consultations.
With Jambo, you can quickly generate reports to support decision-making, demonstrate engagement with regulators, and provide valuable feedback to stakeholders, ensuring a more transparent and accountable process.
You may be engaging with hundreds of stakeholders and communities.
- Keep up-to-date contact information that is securely stored in the cloud.
- Consistently track and manage records of what`s been said and to whom.
- When team members leave a project, their data will always be accessible even after they move on.
- Monitor project progress and assign team tasks to keep projects moving forward.
Addressing issues and mitigations is essential for risk management.
- Commitments or promises can occur at any stage of a project. Organize and track all mitigations made to stakeholders (residents, businesses, Indigenous communities, Tribal nations, etc.) and address them.
- Keep track of issues and concerns, pinpoint issue hot spots, review by priority, and monitor until they are resolved.
It can take days to compile stakeholder engagement reports.
- When all your data is stored in one location, you can easily pull it into reports in just a few clicks.
- Quickly create summarized or detailed reports for managers and decision-makers. Never fear an urgent request for information again.
- Use report elements in annual reports to help show stakeholders how their feedback contributed to the plan.
Stakeholders can quickly lose trust in the engagement process.
- All interactions with stakeholders and organizations (communications, issues, commitments, etc.) are auto-linked to their stakeholder profile so you can review their entire engagement history.
- Prepare for a meeting with a stakeholder by reviewing their profile to see any previous engagement information, understand them better, and stay consistent in messaging.
- Reference past conversations to show you were listening and help gain trust.