Inderscience Publishers

Applying Multiple-Criteria Decision Making methods for developing Information Technology industry

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In the era of fierce competition, significant numbers of countries are investigating large amount of resources into Information and Communication Technology as they seek to add value to their industry and economy. Information Technology (IT) environment combines scale and quality in the key areas that promote competitiveness including education, infrastructure, encouragement of innovation and industry growth potential. In this article, a managerial model is proposed in order to improve the role of IT in Iranian industry and economy based on Multi-Criteria Decision Making. As methodological support of the model, an adaptive comparison between Analytical Hierarchical Procedure and Entropy method is proposed to identify the best policy for developing an IT project. After identifying the results by two models, one way Analysis of Variance is applied to discover the differences between the results. The article is accompanied with a case study in Iranian IT industry to illustrate the effectiveness of the proposed approaches.

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