City of Dallas, TX sanitation services: improving its programs one step at a time


Courtesy of Waste Advantage Magazine

With a “can-do” attitude and a city slogan of “Live Large, Think Big™, the City of Dallas, TX has had a rich history of implementing innovative business strategies and building its reputation in leadership and progress. And it’s no different with its Sanitation Services Department. The recycling program was established in the early 1990s when the City of Dallas hired a recycling coordinator to implement a recycling program for Dallas residents. In 2002, the program expanded further when the mayor formed a task force to research and make recommendations for its expansion in an effort to increase participation. In 2003, Dallas City council accepted the task force recommendations to provide blue roll carts, go to a single-stream recycling method and provide a broad educational outreach. Since then, the program has expanded from one employee to a Waste Diversion Team of 10 and currently services around 235,000 residential customers with more than 1 million citywide. In addition to weekly trash and recycling collection, the Sanitation Services Department provides a wide variety of other services, including bulk and brush monthly curb collection, dead animal collection, e-waste drop off sites, community recycling sites, waste diversion public awareness events, special event recycling, compost classes and coordinate collection events for hard to recycle items and household chemical waste.

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