Hillsboro, Kansas using SEMS mobile to consolidate work orders

The City of Hillsboro, Kansas has taken the jump into the 21st century utilizing tablets. As you know most utilities continue to use pen and paper to track work orders; from the assignment to the cataloging, creating a time consuming process that is less than appealing. Every so often someone introduces technology that truly fits into the day to day processes we utilize and does not require a computer science degree to learn.

The below article explains how Hillsboro’s field staff can now receive and complete work orders out in the field. There is no more need to have the staff come back to the office multiple times throughout the day to keep up your level of service or call them on the radio to do a job. Now, you can electronically dispatch the work order to the staff in the field. They can then complete the work and send it right back in on either a smartphone or tablet. No more paper or retyping of information back into the software.